Technician Av Support

1 week ago

Calgary, Canada AVI-SPL Full time

Description:
Job Summary
- This position is for onsite assistance only and is responsible for collaborating with our client’s management team and other company employees to deliver an array of customer service focusing on integration and installation assistance in conference rooms.

Essential

**Responsibilities**:

- Operate and test daily functionality of all AV and integrated conference rooms
- Perform routine testing and problem diagnosis for projectors microphones speakers amplifiers & LCD/Plasma Displays
- Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
- Troubleshoot AV/V problems last minute as required as well as non-critical situations
- Assist with company meetings/functions that require use of AV infrastructure (audio video conferencing webcasting visual display or projection and control system (AMX Crestron) operations
- Interact with client Customer Help Desk ticketing system to respond to end user requests
- Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design
- Setup and breakdown of all onsite meetings
- Daily system testing to ensure equipment and room functionality
- Responsible for escalating all “next level” break fix issues to their manager for resolution
- Perform remote testing for local and regional offices
- Ensure all AVS spaces are presentable for use

Other duties assigned as needed

Skills and Abilities
- Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization
- Ability to test equipment and perform basic troubleshooting
- Ability to work and think independently and ensuring to meet deadlines
- Basic computer knowledge
- Knowledge of basic signal flow for audio video and control
- Ability to balance multiple tasks with changing priorities
- Strong organizational skills and excellent attention to detail
- Excellent communication and interpersonal skills both verbal and written
- Demonstrated customer service focus and client communication skills
- Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards

Education and/or Experience
- Minimum high school diploma or equivalent
- Demonstrated working knowledge of AV practices and procedures
- Videoconferencing experience including operation call set-up and equipment
- Demonstrated AV Control experience including Crestron Extron and/or AMX
- Experience and knowledge of web conferencing tools such as WebEx and Cisco meeting place a plus

  • Av Service Coordinator

    2 days ago

    Calgary, Canada Matrix Video Communications Full time

    In recent years, Audio Visual support has evolved to align more closely with Information Technology (IT) service models, adopting structured service-level agreements (SLAs) and clearly defined response times. This shift reflects the growing integration of AV systems with network infrastructure, requiring more proactive, standardized, and scalable support. As...

  • Av Technician

    2 weeks ago

    Calgary, Canada Cineplex Full time

    Work location: Deerfoot The Rec Room City: Calgary What you will do: Work location: The Rec Room Deerfoot City, Calgary City: Calgary What you will do: Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in...

  • Onsite Av Support Technician

    1 week ago

    Calgary, Canada Matrix Video Communications Full time

    Matrix Video Communications is a Canadian audiovisual and media production solutions company that was established back in 1994. The changing pace of technology has created a number of opportunities as well as challenges, and we are proud to have continued to work together as a team to grow and innovate throughout the decades. Some of our audiovisual...

  • Av Service Coordinator

    4 days ago

    Calgary, Canada SAIT Full time

    **The Opportunity** Reporting to the Audio-Visual Supervisor, this position functions as a key resource responsible for leading and/or facilitating audio visual (AV) services required to implement all aspects of AV related operations and projects throughout SAIT’s campuses. The role works in collaboration with ITS leadership to secure resources in the...

  • AV Service Coordinator

    1 week ago

    Calgary, Alberta, TK Y, Canada Matrix Video Communications Full time $60,000 - $80,000 per year

    In recent years, Audio Visual support has evolved to align more closely with Information Technology (IT) service models, adopting structured service-level agreements (SLAs) and clearly defined response times. This shift reflects the growing integration of AV systems with network infrastructure, requiring more proactive, standardized, and scalable support. As...

  • Commercial Security

    2 days ago

    Calgary, Canada K'(Prime) Technologies Full time

    **Security and AV Automation Systems Lead Technician** KPrime Technologies is a vibrant and thriving company that is the foremost independent sales & service provider for chemical and security detection instruments in Western Canada with active sales and support throughout Canada. Established in 1997, we take pride in our history and growth, as well as our...

  • Audio Visual Technician

    4 days ago

    Calgary, Canada Microserve Full time

    Position SummaryWe are looking for Experienced Audio Visual (AV) Technicians to join our team in Calgary, AB. If you are locally based or willing to relocate, this a great opportunity as Microserve has a well-established and continually growing AV business. This is an excellent opportunity to establish yourself as a leader for a major client within a public...

  • Audio Visual Technician

    4 days ago

    Calgary, Canada Microserve Full time

    Position Summary We are looking for Experienced Audio Visual (AV) Technicians to join our team in Calgary, AB. If you are locally based or willing to relocate, this a great opportunity as Microserve has a well-established and continually growing AV business. This is an excellent opportunity to establish yourself as a leader for a major client within a...

  • Audio Visual Technician

    3 days ago

    Calgary, Canada Microserve Full time

    Position Summary We are looking for Experienced Audio Visual (AV) Technicians to join our team in Calgary, AB. If you are locally based or willing to relocate, this a great opportunity as Microserve has a well-established and continually growing AV business. This is an excellent opportunity to establish yourself as a leader for a major client within a public...

  • Audio Visual Technician

    2 days ago

    Calgary, Canada Microserve Full time

    Position SummaryWe are looking for Experienced Audio Visual (AV) Technicians to join our team in Calgary, AB. If you are locally based or willing to relocate, this a great opportunity as Microserve has a well-established and continually growing AV business. This is an excellent opportunity to establish yourself as a leader for a major client within a public...