Customer Service

1 week ago

Drummondville, Canada ClawMee Full time

**Principales responsabilités**:

- Accueillir les clients et interagir avec eux de manière amicale et enthousiaste.
- Fournir des instructions claires et des conseils sur l'utilisation efficace des machines à pinces.
- Être attentif aux besoins des clients et les aider rapidement.
- Maintenir le plus haut niveau de service en créant une atmosphère accueillante et amusante.
- Veiller à ce que la zone des machines à pinces soit propre, bien entretenue et opérationnelle en toute sécurité.
- Gérer l'inventaire et réapprovisionner les machines à pinces avec une variété de prix.
- Traiter les demandes et les plaintes des clients avec professionnalisme et une attitude positive.
- Traiter les transactions et s'occuper des paiements en espèces et par carte si nécessaire.

*

**Compétences et qualités requises**:

- Énergique et enthousiaste, avec un sourire sincère et une attitude positive.
- Excellentes aptitudes à la communication
- Gentillesse et patience dans les relations avec les clients de tous âges.
- Sens aigu du détail et capacité à anticiper les besoins des clients.

**Key Responsibilities**:

- Greet and interact with customers in a friendly and enthusiastic manner.
- Provide clear instructions and tips on using the claw machines effectively.
- Be attentive to customers' needs and offer assistance promptly.
- Maintain the highest level of service by creating an inviting and fun atmosphere.
- Ensure the claw machine area is clean, well-maintained, and safely operational.
- Manage inventory and restock claw machines with a variety of prizes.
- Handle customer queries and complaints with professionalism and a positive attitude.
- Process transactions and handle cash and card payments when necessary.

**Skills and Qualities Required**:

- Energetic and enthusiastic with a genuine smile and a 'can-do' attitude.
- Excellent communication skills
- Kind and patient when dealing with customers of all ages.
- A keen eye for detail and the ability to anticipate customer needs.

**Job Types**: Full-time, Part-time

Pay: $16.00-$20.00 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- English not required

Schedule:

- Day shift
- On call
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2025-06-23

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