Chief Business Analyst

A career as a **Chief Business Analyst** in the **IT Wealth Management Delivery and Consulting Team**at National Bank means acting as a liaison between the business teams and the delivery teams. You act in agile mode and you are a member of a squad that manages and delivers business and technological projects for different sectors. This role allows you to have a positive impact on our organization through your skills in business analysis, process optimization and leadership, which will contribute to the acceleration of our transformation.

**Your job**
- Support business strategy and leverage business intelligence to increase performance and improve the customer and employee experience
- Work closely with the various partners involved to develop an optimal prioritization strategy for initiatives
- Develop and ensure an integrated vision as well as a business knowledge of end-to-end processes
- Create alliances and develop effective communication channels with the various stakeholders involved
- Define the scope of processes to be optimized and proactively take charge of business planning and execution for the various deliverables in line with the Bank's orientations and the needs of the supported business lines
- Actively contribute to continuous improvement through the analysis of initiatives from all angles of the process according to our best practices, predict impacts and provide innovative ideas to support the transformation.

**Your team**

IT is more than 2500 experts who work in an agile, proactive and collaborative way to seize opportunities, stay on the cutting edge of technology and continuously improve processes.

Within the IT Wealth Management Delivery sector and you will report to the Head of Asset Management. Our train team is dedicated to empowering advisors to help clients achieve their life goals by providing personalized wealth advice at scale.

We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid work environment, as well as a flexible and adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your craft and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all times.

**Prerequisites**
- University degree related to the industry and several years of relevant experience
- Lean six-sigma certification, black belt, an asset
- Business analysis skills in a technological and operational ecosystem
- Advanced experience in end-to-end business process transformation, change management and continuous improvement
- Knowledge of business process improvement and mapping: modeling, BPMN, Lean approach
- Experience with test cases and user support
- Ability to think strategically, analytical, synthesis and communication skills
- Knowledge of Agile methodology (Scrum, Kanban, Safe) and Atlassian tools (Jira, Confluence,...)
- Very good knowledge of the ISO 20022 standard and its implications.

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us