Central Services Coordinator
4 days ago
Foothills School Division (FSD) serves the learning needs of approximately 8,200 students in junior kindergarten (pre-kindergarten) through grade 12, and employs more than 900 teachers and support staff who are focused on our common goal of “Improving Learning for ALL Students.” Located approximately 30 minutes south of the City of Calgary’s border within the Municipal District of Foothills, our central office is located in High River, Alberta.
We offer a comprehensive benefit package after three months, competitive salary, and a culture distinguished by a real sense of community and friendship.
We have an exciting full-time year round opportunity for a **Central Services Coordinator **to join our team. If you are a highly organized, tech savy and customer focused individual, this role may be for you
The Central Services Coordinator is the initial point of contact for staff to engage central services including Technology Services, Employee Services and Financial Services. They will triage and monitor incoming service requests to the internal ticketing system for all teams and monitor internal phone requests. They will provide employees support and training for in-house systems and processes, and escalate issues as necessary to the appropriate team/person. They will also co-ordinate the employee on-boarding and off-boarding process.
**POSITION DUTIES:
- Monitor phone calls and incoming service requests (averaging over 200 per week) for all central teams and respond, triage, assign and escalate issues appropriately
- Provide support to users to trouble-shoot issues with devices and systems to solve simple challenges and update information when issues are escalated
- Support users on student information systems such as edsembli and School Messenger.
- Provide user support on Office 365 products for example mail merges, setting up Bookings, etc.
- Assist employees with training and troubleshooting human resources and finance systems and procedures
- Track and respond to requests from staff regarding divisional policies and processes
- Make recommendations when processes and policies require updating
- Escalate technical issues to the appropriate team or team member
- Ensure staff are correctly on-boarded by monitoring account set-up including the completion of MFA, door access cards, and assist with Employee Services data entry tasks
- Monitor staff who are retiring/resigning or on a leave to ensure devices, including phones and laptops, keys/access cards, are returned and any data transfer is handled appropriately
- Regularly monitor and update the Technology Services Asset Database
- Monitor new staff and new assignments to ensure that laptops are available and deployed to staff in a timely manner
- Work with all central services to assist with design systems and processes to better serve the organization
- Assist with the evergreen process and device deployment
- Assist with school systems set-up to deploy and install hardware and prepare student information systems for the new school year
- Other Administrative duties assigned by the Director of Technology Services
**POSITION REQUIREMENTS**:
This position requires high school certification and a minimum of two years of experience working in a school division, preferably within in multiple departments. Post-secondary education in information technology, human resources or a related field is an asset. A high level of computer literacy is required and the ability to assist less resilient users gain knowledge and confidence is required.
-
Parts and Service Coordinator
4 days ago
High River, Canada HIGH RIVER TRACTORLAND Full timeWe are looking for a full-time Parts and Service Coordinator to join our team in High River. **Job Duties**: - Tracking and scheduling repairs/deliveries - Creating, amending and closing of work orders for the service department - Receivables - Warranty claims - Other department tasks - Coordinating between other departmental staff **Qualifications**: -...
-
Mobile Rural Navigator, Client Services
2 weeks ago
High River, Canada Alzheimer Society of AB & NWT Full time**Who we are** The Alzheimer Society of Alberta and Northwest Territories (AS AB/NT) is a not-for-profit association that brings awareness to Alzheimer’s disease and other dementias; helps alleviate the personal and social consequences of the disease, provides information, education and support programs, and promotes and funds research into the cause,...
-
Receptionist/customer Servicer Coordinator
4 days ago
High River, Canada Factory Outlet Trailers & Truck Upfitting Full time**Receptionist, Customer Service Coordinator** Are you a People Person? Do you want to join a growing and winning business? Our reception is the first point of contact for our customers and suppliers and as such, you will be a key part in creating a positive first impression of our business, maintaining our outstanding customer service record, and will help...
-
Rental Coordinator
2 weeks ago
High River, Canada Factory Outlet Trailers Full timeFactory Outlet Trailers is looking to add a Rental Coordinator to join our team, based out of our headquarters in High River, AB Are you a natural born people person who can communicate clearly? Are you organized and efficient? Are your customer service skills above and beyond the norm? Are you active on social media and willing to expand the FOT rental...
-
Client Services Coordinator
2 days ago
Powell River, Canada Lift Community Services Full timeLift Community Services focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. At Lift, we believe a thriving, sustainable community comes from a...
-
Physician Assistant
3 weeks ago
High River, Canada Alberta Health Services Full timeYour Opportunity Alberta Health Services, Calgary Zone, is currently recruiting for a Physician Assistant to support the Emergency Department at the High River General Hospital. Under the supervision of a physician, the Physician Assistant (PA) will provide general medical care within the Emergency Department and to inpatients with a variety of medical...
-
Marine Planning
7 days ago
Campbell River, Canada Central Coast Indigenous Resource Alliance Full time**Marine Planning & Stewardship Program Manager**: **Reports to**:Executive Director **Collaborates with**:Stewardship Directors, Director of Finance & Operations, marine program team members, Nation staff, CCIRA contractors and staff, and partners **Direct Reports**:Coordinates marine program staff and contractors; provides day-to-day supervision in...
-
Sales Coordinator
4 weeks ago
High River, Canada Brandt Group of Companies Full timeBrandt has the exciting opportunity for a Sales Coordinator to join our High River Agriculture (John Deere) Branch, as we enter an exciting growth phase in our business. Working alongside our experienced Territory Managers, this career opportunity offers training and growth for career advancement, along with exposure and opportunities in the sales...
-
Sales Coordinator
4 weeks ago
High River, Canada Brandt Group of Companies Full timeBrandt has the exciting opportunity for a Sales Coordinator to join our High River Agriculture (John Deere) Branch, as we enter an exciting growth phase in our business. Working alongside our experienced Territory Managers, this career opportunity offers training and growth for career advancement, along with exposure and opportunities in the sales...
-
Junior Marketing Coordinator
4 weeks ago
High River, Canada McBride Career Group Inc. Full timeOverview High River Toyota is looking for a creative and motivated Junior Marketing Coordinator to support our in-house marketing department. You’ll work directly with the Marketing Manager to capture content, assist with design work, and help execute marketing campaigns across new vehicles, used vehicles, and parts & service. Key Responsibilities Capture...
