Receptionist/customer Servicer Coordinator

4 days ago

High River, Canada Factory Outlet Trailers & Truck Upfitting Full time

**Receptionist, Customer Service Coordinator**

Are you a People Person? Do you want to join a growing and winning business? Our reception is the first point of contact for our customers and suppliers and as such, you will be a key part in creating a positive first impression of our business, maintaining our outstanding customer service record, and will help foster a positive energy in the sales office.

We are looking for THE face and voice of our business whenever a guest arrives. Given the critical importance of this role, we are looking for a superstar to join our fast-moving and quickly expanding business.

If you feel like you could be a valuable, multitasking member of our team and love working in a fast-paced environment, maybe this is just the opportunity you have been looking for

**Job Duties Include but are not limited to**:

- Welcoming all visitors by greeting them, in person or on the telephone; answering or referring inquiries in a professional and timely and friendly manner.
- Answer incoming telephone calls and determines purpose of calls, and forwards calls to appropriate personnel or department.
- Take and deliver messages when appropriate personnel are unavailable, enters the correct data into the computer while on the phone.
- Maintain an accurate telephone call log.
- Receive, sort and route mail and courier packages. Prepare outgoing packages.
- Maintain office equipment, copier machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Create and print memos, reports and other various documents. Performs clerical duties such as filing and photocopying, accurate data entry.
- Maintain a clean and organized reception and show room area. Ensuring showroom is tidy and clutter free.
- Take payments in a professional manner both in person and over the telephone.
- Ensure all appropriate paperwork is complete prior to customer leaving the office.
- Ensure all office and reception duties are complete before departure for the day.
- Day end duties which include cashing out and balancing money collected for the day, writing up cash/cheque deposit and delivering bank deposit to bank immediately upon leaving the office.
- Responsible for correctly filing various paperwork and documents both physical copies as well scanned copies.
- Contributes to team effort by accomplishing related results as needed.

**Skills and Qualifications**:

- Exceptional Telephone Skills
- Verbal Communication
- Microsoft Office Skills
- Listening
- Professionalism
- Customer Focus
- Organization
- Team Work
- Handles Pressure
- Critical Thinking
- Dependable and Reliable
- Exceptional Time Management
- Consistent Work Ethic
- Supply Management
- Problem solving under pressure
- A friendly warm attitude no matter what
- Efficient Multi Tasking is a must

**Must be able to work Saturdays**

**Full time Position (~40-44 Hours a week) ** Tuesday to Saturday**

***

**Compensation & Benefits**:
Competitive wages based off experience ($18-22 per hour to start)

Competitive Medical/Dental Benefits after probationary period requirements met

Vacation pay after 1 year has been met

Pay: $18.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount

Work Location: In person

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