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Retail Sales Associate

3 weeks ago

Thunder Bay, Canada The Power Centre Full time

**Overview**

**Responsibilities**
- Greet customers warmly and assist them with product inquiries and selections
- Operate POS systems efficiently for sales transactions, returns, and exchanges
- Conduct product demos to educate customers about features and benefits
- Sell complementary products to enhance customer satisfaction and sales volume
- Maintain merchandising standards by organizing displays and ensuring shelves are stocked
- Handle stock replenishment, inventory management, and product stocking
- Provide excellent customer service by addressing questions and resolving issues promptly
- Practice proper phone etiquette when assisting customers via phone or online inquiries
- Assist in cashiering duties including cash handling, processing payments, and balancing registers
- Support supervising staff with training new team members when needed
- Keep up to date on product information

**Qualifications**
- Previous retail sales experience preferred, especially in electronics
- Familiarity with POS systems, cashiering, and retail math calculations
- Strong communication skills and ability to engage with diverse customers
- Ability to perform basic math accurately for transactions and inventory counts
- Experience with merchandising, stocking, and product demos is advantageous
- Excellent phone etiquette and customer service orientation required
- Ability to work in a fast-paced environment while maintaining attention to detail

This position is ideal for individuals passionate about retail sales who thrive in engaging with customers and supporting team success.

**Job Types**: Full-time, Part-time

Pay: $35,000.00-$90,000.00 per year

Expected hours: 40 per week

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Work Location: In person