Paclease Shop Supervisor

6 days ago

Winnipeg, Canada Peterbilt Manitoba Ltd Full time

Since 1981, Peterbilt Manitoba Ltd. has been proud to sell and support the iconic Peterbilt truck brand. Peterbilt Manitoba Ltd. is a multiple award-winning, full-service dealership offering the complete Peterbilt line of new and used heavy-duty and medium-duty trucks, service, body shop, and parts. The dealerships’ goal is to provide the Manitoba region with continued professional and reliable service and with a product that beats the continuation in quality, performance, durability, original rugged appeal and class.

Peterbilt Manitoba Ltd. is looking for an organized and highly-motivated _PacLease Shop Supervisor_ to join the Winnipeg PacLease Team. Reporting directly to the PacLease Manager, the _Paclease Shop Supervisor _is responsible for coordinating repair operations, ensuring optimal workflow, and maintaining inventory levels. Additionally, they oversee Technician training and development, implement efficient shop practices, and liaise with customers to ensure satisfaction with repairs.

**The Role**:

- Assign repair orders; plan and control work distribution with Technicians
- Oversee repair performance; assist Technicians in performing problem repairs
- Communicate work performance, necessary repair order extensions, and additional service needs to the Service Writer
- Ensure high level of efficiency; analyze, identify, and improve problem areas in process or repairs
- Order and maintain adequate inventory of shop supplies, cleaning equipment, and material; submit purchase proposals to PacLease Manager
- Establish and adhere to maintenance schedule for service facility and shop equipment
- Supervise and monitor Technician online training
- Keeps abreast of shop methods, tools, and techniques
- Make recommendations regarding employment of shop personnel
- Ensure outside repairs are properly scheduled, completed, and quoted; ensure payments for such work are in order
- Perform service writing and warranty administration as needed
- Conduct after service inspection and road test to ensure repair quality
- Liaise with customer to discuss and explain repairs
- Deal with roadside repairs as needed after hours
- Other duties as assigned

**Qualifications**:

- Valid Class 1 drivers license is required
- Previous fleet experience considered an asset
- Team leader with a strong and dependable work ethic
- Ability to multi-task, prioritize daily workloads, problem solve, and adapt in a fast-paced work environment
- Tenacious problem solver with the ability to identify problems and implement solutions
- Customer-oriented with superior interpersonal skills and an enthusiastic personality
- Exemplary time management and organizational skills
- Physically fit and able to lift 50lbs. consistently and safely
- Strong verbal and written communication skills

**What We Offer**:

- Company paid extended health, dental, and vision care
- Long-term disability insurance
- Life insurance
- Company matched pension plan
- Employee Assistance Program
- Growth opportunities
- Free on-site parking
- Referral bonus program

Peterbilt Manitoba Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business needs.

Please note that only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$65,000.00 per year

Licence/Certification:

- Class 1 Driving Licence (preferred)

Work Location: In person

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