Administrator, Salesforce Cpq

**ABOUT POWER FACTORS** Power Factors develops software that accelerates the global energy transition by empowering all renewable energy stakeholders to collaborate, automate critical workflows, and make the best decisions. Power Factors fights climate change with code. Power Factors has incorporated its three flagship solutions Drive, Greenbyte, and BluePoint to build an integrated suite of open and smart apps. These apps are purpose built for asset management, field service optimization, and performance optimization. Leveraging the domain expertise and machine learning-based advanced analytics within these apps, customers can maximize the value of their renewable assets to stay competitive. Power Factors’ renewable energy software platform is one of the most extensive and widely deployed solutions in the market with nearly 200 GW of wind, solar, hydro, and energy storage assets managed worldwide. **ABOUT THE ROLE** The Administrator, Salesforce will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly. This person will serve as the "go to" for users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more. Additionally, the Administrator will perform basic updates, such as add/delete users, and adding basic custom fields. **WHAT YOU WILL BE DOING** **_ Change Management and System Administration_** - Proactively gather feedback, identify necessary changes, and scope technical requirements from users - Communicate system changes and prevent or mitigate interruption to end users - Manage the change control process and “Change Management” Committee if appropriate - Manage all processes that impact Power Factors internal Salesforce and CPQ - Manage new releases of SFDC and efficiently roll out new features - Develop complex, macro driven reports to summarize system information for Senior Management **_ Maintain System, Security and Integrity_** - Reassign Accounts, Contacts, and Opportunities in response to personnel changes - Manage user licenses, permission sets, user roles, profiles, and hierarchies - Maintain security including sharing rules and security levels **_User Assistance, Training, Adoption and Satisfaction_** - Create and administer training to Salesforce users on a regular basis - Assist sales management to create processes in Salesforce to help monitor activities, trends, sales and leads - Communicate regularly with user base regarding new features, enhancements and changes to the system **_ Process Creation, Documentation and Maintenance_** - Document company processes and workflows - Develop process documentation and field maps - Data Quality, Migration and Maintenance - Use Dataloader and other tools to import and manage data at scale - Monitor and manage system errors and exception logs for Salesforce - Ensure data integrity and quality by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow **WHAT YOU WILL NEED TO BE SUCCESSFUL** We believe you enjoy working in a purpose-driven organization and that you thrive in an environment where you need to find creative solutions to challenging problems in a fast-changing context. This also means that you are effective at managing multiple tasks of varying complexities, work well under pressure, and are driven by continuous learning and growth. Specifically, we are looking for someone with the following toolbox: - 3-5 years of Salesforce administration experience - Extensive experience with Salesforce CPQ and related objects - In‐depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Apex, s‐controls) and/or integration with external systems - Understand general concepts of Customer Relationship Management (CRM) including Configure Price Quote engines (CPQ) - Proficiency with Github and familiarity with checking in Salesforce configuration changes - Detail oriented and self‐starter with strong written and interpersonal skills - Ability to work independently, as well as part of a team We are an agile software development company - big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies. We are a collective of bold and ingenious talents driven by results. Our team is made up of hard-working, fun-loving people who are passionate about making the world a better place. We seek fierce and humble people