Sales & Events Specialist

2 weeks ago

Toronto, Canada Head Office Toronto Full time

**Who We Are**

The MRG Group is a leader in experience creation and Canada’s largest independent entertainment company. Since 2008, we’ve built a diverse portfolio spanning live music, hospitality, ticketing, travel, and events.
- 12+ hospitality properties and 6 venues across Canada, including iconic spots like Vogue Theatre (Vancouver), Capital Ballroom (Victoria), Queen Elizabeth Theatre (Toronto), and The Prescott (Ottawa)
- Innovative experiential concepts like Par-Tee Putt and Par-Tee Pong
- AdmitONE, North America’s fastest-growing multi-product ticketing platform
- An expanding international footprint, with venue partnerships.

Each year, we host 1,000+ events for a growing audience of 700K+ guests. With 500+ passionate employees, we’re shaping the future of the experience economy—bringing people together through music, culture, and hospitality.

**The Role**

Reporting directly to the National Head of Sales and Events, the Sales & Events Specialist is responsible for assisting with incoming inquiries into the business for reservation bookings as well as finding sales opportunities internally and externally. The Sales & Events Specialist will also assist with the guest experience on the day of the events and is expected to be working in-venue as required.

**What You'll Do**
- Performance driven role where success is measured by achieving specific sales targets.
- Develop and implement sales initiatives and strategies.
- Increasing and building sales through proactive networking and outreach.
- Upsell party packages and corporate events.
- Maintain property guest lists and booked event schedule.
- Identify and communicate corporate and event sales opportunities.
- Align with the Sales & Events Manager on sales strategies.
- Remain current on local events.
- Maintain property calendar for internal and relevant external events.
- Align with clients on event details, pricing and packages.
- Liaise and consistent communication with venue management.
- Create Positive Shareable Experiences (PSEs)

**What We're looking For**
- Experience in hospitality (food, beverage and/or events).
- Outstanding customer service skills.
- Problem solving and analytical abilities.
- Accuracy and attention to detail.
- Project management, multi-tasking, and time management.
- Proficiency with Google Suite

**Terms & Expectations**

Due to the nature of the work, after hours correspondence may be required

**What’s In It For You**
- Competitive compensation plus commissions
- Participation in the MRG Travel Ambassador Program
- Opportunities for professional growth in a dynamic, industry-leading organization
- A collaborative, innovative culture that celebrates creativity and new ideas
- Employee discounts & access to unique experiences across The MRG Group’s portfolio of events, venues, and hospitality properties

**Our Commitment**

The MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. If you require accommodation during the recruitment process, please contact us.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

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