Assistant Manager

3 days ago

Peterborough, Canada Tim Hortons | Monaghan Full time

The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, products, cleanliness, and an Exceptional Guest Experience are fulfilled.

**_
People Management_**
- Assists in the recruiting of new team members, training and developing existing team members and motivating and encouraging a team to achieve targets
- Assists the Restaurant Manager in building the restaurants’ “bench strength” by identifying and developing high potential employees for progression to the next level
- Communicates with all shifts on day to day operations and critical areas of focus

**_
Financial Management_**
- Assists the Restaurant Manager in planning and working to budgets, achieving sales and transaction targets including control of Food/Paper/Labour costs in the restaurant
- Responsible for daily cash procedures and assists with financial reporting

**_
Operational Management_**
- Assists with ordering of supplies and overall building maintenance and cleanliness
- Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards
- Is able to enforce and comply with pre-established Tim Hortons operating procedures
- Ensures high standards of guest experience are maintained
- Resolves guest complaints and turns potentially negative situations into positive ones
- Assists Manager in running company-wide incentive programs
- Assists in maximizing team member coverage at all times, performs the role of Floor Leadership and works as required in various areas during busy periods to maintain optimal guest service levels
- Manages team member scheduling to ensure adequate coverage on all shifts

**Job Types**: Full-time, Part-time

**Benefits**:

- Dental care
- Disability insurance
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends

**Experience**:

- supervisor: 1 year (preferred)
- Tim Hortons: 1 year (preferred)

**REQUIREMENTS**:
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-Double coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada's favourite coffee. Tim Hortons is Canada's largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages - including lattes, cappuccinos and espressos, teas and our famous Iced Capps® - alongside delicious breakfast, sandwiches, wraps, soups and more.

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