Assistant Retail Manager

2 weeks ago

Peterborough, Canada One Fine Food Full time

As Peterborough’s only Italian food market and restaurant, we offer a shopping and food experience unlike anything else in the area. We strive for exceptional quality and customer service. We are looking for an engaging, passionate and eager individual to join our team as an **Assistant Retail Manager**.

Job Description / Responsibilities:

- Ensure a heightened level of customer service is being provided to patrons
- Oversee day-to-day operations by working with and delegating tasks to staff while maintain a positive and product work environment
- Responsible for merchandising and store displays according to direction from Retail Manager
- Gain a strong knowledge of products
- Manage inventory and stock/order as needed
- Respond promptly to customer needs, questions, and complaints, and request assistance when necessary
- Manage employee related problems
- Closing procedures
- Maintain cleanliness and organization of storefront
- May include some purchasing of products
- Train team members in a manner that builds and sustains a high-performance
- Perform administrative duties such as scheduling and payroll management
- Enforce health, safety and sanitation rules and procedures
- Learn all roles within Market & Cafe, including Cashier, Sales Associate, Barista and Stock Clerk - Will be expected to work in any of these roles as needed

Qualifications:

- 2 years experience in a leadership role
- 2 years experience in retail industry
- 2 years of customer service experience
- Must be available weekdays, evenings and weekends
- Strong communication skills
- Strong knowledge of food products (an asset, but not necessary)
- Strong problem solving skills
- Strong attention to detail
- Able to stand and work long hours on feet
- Lift heavy products up to 50 lbs
- Minimum secondary education

**Job Types**: Full-time, Permanent

**Salary**: $19.00 per hour

**Benefits**:

- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Peterborough, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Leadership: 2 years (required)
- Customer Service: 2 years (required)
- Retail Sales: 2 years (preferred)

Work Location: One location

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