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Reservations Agent
2 weeks ago
At **PAL Airlines** we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast
- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our customer service team
We are currently seeking a fixed-term **Reservations Agent** to join our team in **Moncton, NB or St. John's, NL**
**Job Duties**:
- Quote fares and book flights for customers
- Provide customers with necessary information connected with flights
- Communicate with customers to determine individual needs
- Address Customer Service issues with empathy and understanding
- Must be able to multi-task
- Provide general information on PAL Airlines policies and procedures
- Must make use of excellent communication and sales skills
- When necessary, identify and implement solutions to meet evolving industry and customer needs
**Qualifications**:
- Completion of secondary schooling in a related field is required
- 1+ years of customer service experience is required
- 1+ years of technical support experience is preferred
- Experience in Travel and Tourism is preferred
Applications will be accepted on an on-going basis.
**#PALAirlines