Human Employee Centre Advisor

Job Posting Title

Human Employee Centre Advisor (12 month term)

Job Category

HR Service Delivery

Language Requirements

English / Anglais

Flexible Work Agreement Type

Remote / Travail à distance

Posting End Date

2024-09-26

Job Grade

ATP-5

Pay Range

$68,256 - $85,317

Job Summary

As a member of the Human Resources Employee Centre (HREC) team, the HREC Advisor works collaboratively with other members of the HR Operations team to deliver of a wide range of efficient and effective human resource services to past and present employees.

The HREC Advisor will complete routine HR transactional activities, provide accurate, efficient and consistent support to the business in areas such as process and procedural inquiries, HR transactions, changes to personal information and in resolve any administrative issues while maintaining a level of service that is responsive to the client’s needs.

Job Description

What NAV CANADA offers you:
- Challenging, team-oriented work environment- Competitive compensation and flexible benefits- Defined benefit pension plan- Opportunities for growth and development- Flexible work arrangements- Diverse and inclusive workforce

Job Description

The current vacancy is a 12-month Term and can be located at one of the following locations:
- Moncton ACC- Gander ACC- Montreal ACC- Toronto ACC- National Capital Region (Ottawa)- Winnipeg ACC- Edmonton ACC- Vancouver ACC

If located outside of these areas, other flexible work arrangements are possible.

Responsibilities-
- Guide and educate employees in the use of the various self-service tools (e.g. Workday,, etc) when appropriate.- Educate employees and managers on HR policies and procedures; provide guidance on collective agreements.- Process simple and complex transactions and data entries related to an employee’s working life.- Work closely with the broader HR team to deliver on HR related initiatives.- Liaise with other areas of HR to assist clients in resolving all matters including those that are beyond scope.- Responsible for documenting, updating and sharing processes and best practices.- Diagnose employee and organizational data issues and lead correction efforts through effective communication and efficient escalation and execution.- Proactively identify process inefficiencies and inconsistencies and collaborate toward an improved and more productive process that will enhance the overall client experience.

Requirements:
Education- Completion of a College or University diploma/degree in a related field ie. Business, Finance, Accounting, Human Resources or an acceptable combination of training and experience

Experience-
- Minimum of 2 years years of Human Resources experience or related experience- Experience providing guidance and counsel to employees during the stages of their employment cycle. Knowledge- Progressive human resources knowledge acquired through education, training and/or experience.- Knowledge of various NAV CANADA collective bargaining agreements, corporate policies and practices related to employee compensation, Isolated Post Allowance Policy, provisions of the NAV CANADA group benefits plans and the NAV CANADA Pension Plan would be considered an asset.- Progressive knowledge of all policies and procedures within the organization and able to navigate and direct clients to appropriate resources.- Knowledge of general HR procedures and practices including but not limited to: HR data administration, benefit administration, handling of confidential or sensitive information and employee records.

Ability- Ability to respect confidentiality of information and exercise sound judgment.- Ability to work independently, but also in a team environment where mutual support is essential.- Ability to anticipate upcoming service demands and to address people issues in a constructive manner. Demonstrates a strong sense of responsibility in owning a particular issue.- Ability to analyze evidence and facts in making decisions; demonstrates bias towards outcomes rather than outputs and activities.- Ability to work and evolve in an environment that is constantly changing, managing multiple priorities, volume fluctuations and tight deadlines while maintaining accuracy and attention to detail

Personal Suitability- Strong interpersonal and communication skills, including a facility to work and interact with individuals at all levels.- Encourages and facilitates cooperation, pride, trust, and a positive HR brand;- Fosters engagement and excellence; works with others to achieve goals.

Working Conditions:
- For this position, based out of Ottawa Head Office, NAV CANADA is recruiting top talent within a reasonable commutable distance, and we are offering the flexibility for new team members to work remotely or in a flexible work arrangement.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job postin