Customer Relations Specialist- French/english
2 weeks ago
**Job Summary**
**Duties**
- Assist customers with product selection, order placement, and troubleshooting issues.
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Engage in upselling opportunities by identifying customer needs and recommending appropriate products or services.
- Analyze customer feedback to improve service delivery and product offerings.
- Maintain professionalism and adhere to phone etiquette standards during all interactions.
- Collaborate with team members to resolve complex customer issues effectively.
- Support sales initiatives by promoting new products and services to customers.
**Skills**
- Strong customer service skills with a focus on building positive relationships.
- Proficient in data entry with attention to detail.
- Excellent verbal and written communication skills in English; proficiency in Spanish or other languages is a plus.
- Ability to upsell products based on customer needs and preferences.
- Strong analytical skills to assess customer feedback and identify areas for improvement.
- Familiarity with phone etiquette and professional communication standards.
- French/English capabilities are required for this role to cover national calls
Join us as a Customer Specialist and contribute to creating memorable experiences for our customers while developing your skills in a dynamic environment.
**Job Types**: Full-time, Permanent
Expected hours: 35 per week
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
**Experience**:
- Customer Service: 5 years (preferred)
Work Location: In person
-
Public Relations Specialist
5 days ago
Barrie, Canada Broadview Strategy Group Full time**About us** We are customer-centric, nimble, inclusive, and our goal is to help clients achieve their goals, using professional communications tools to do so.. Our work environment includes: - Work-from-home days - Flexible working hours - Growth opportunities Broadview Strategy Group Inc. is looking for a competent Public Relations (PR) Specialist join...
-
Bilingual (French/english) Human Resources
8 hours ago
Barrie, Canada Smartway Trailer Rental Full time**Who are we?**: - **Smartway Trailer Rentals**_, a division of American Trailer Rental Group (ATRG) is a very well established and respected asset provider of storage and cartage trailers in Ontario with a fleet count of 2600 trailers and rising. We value positive mindsets and individuals who are solutions and team focused that are looking to join an...
-
Education Officer
2 weeks ago
Barrie, Canada Ministry of Education Full time**Education Officer - Bilingual (English/French)**: **Job ID**: - 230428 **Posting status**: - Open **Organization**: - Ministry of Education **Division**: - Student Support and Field Services Division, Field Services Branch **City**: - Barrie **Position(s) language**: - Bilingual English/French **Job term**: - 1 Temporary (up to 12 months with...
-
Barrie, Canada Bill Gosling Outsourcing Full timeAre you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing people! **MAKING LIVES BETTER, ONE CONNECTION AT A TIME** For over 65 years, Bill Gosling Outsourcing has been providing business solutions to our clients with various types of services including Customer Service,...
-
Bilingual Customer Service Specialist
2 weeks ago
Barrie, Canada Norwood Sawmills Full time**The Opportunity**: The Bilingual Customer Service Specialist will work directly with Norwood’s North American customers online, by phone and in person. The main objective of this role is to assist our customers in resolving their inquiries, issues, and concerns regarding there Norwood Sawmill and accessories. **Your Top Priorities**: - Diligently work...
-
Hybrid Bilingual Call Center Agent
3 days ago
Barrie, Canada Bill Gosling Outsourcing Full timeWe are looking for a **Bilingual Call Center Agent** to join our team and provide outstanding customer service to our clients. In this role, you will be the first point of contact for our customers, addressing their inquiries and resolving issues in both languages. **What You'll Do**: - Respond to customer inquiries, providing timely and accurate...
-
Bilingual Call Center Agent
3 days ago
Barrie, Canada Bill Gosling Outsourcing Full timeAmazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual Customer Service Representatives** to add...
-
Experienced Bilingual Collections Agent
4 days ago
Barrie, Canada Bill Gosling Outsourcing Full timeJoin a Team That’s Passionate About Making Lives Better!At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and...
-
Customer Relations
1 week ago
Barrie, Canada Kriscon Global Full time**What you get from us**: - Weekly Advances and Bonuses - Hybrid office with remote flexibility - 55k plus first year average income - Bonuses - Residual Income - Exceptional commission rates - Trip Incentives and other benefits - Full Training **Roles & Responsibilities** - Develop strong positive working relationships with customers and colleagues -...
-
Sales Specialist
7 hours ago
Barrie, Canada Alpha Building Supply - Timber Mart Full timeThe Sales Specialist at Alpha Building Supply plays a crucial role in driving sales and providing exceptional customer service in the building materials industry. This position involves engaging with clients, understanding their needs, and offering appropriate building material solutions. The primary objective is to achieve sales targets while establishing...