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Bilingual--receptionist/administrative Assistant

3 weeks ago

Surrey, Canada Time Education Inc. Full time

students have the option for classes to be taught in Chinese and/or English. We offer both online and in-person classes in a small group or one on one setting, targeting students with different needs and learning habits.

To improve efficiency in our daily operation, we need a Receptionist /Administrative Assistant to support our team.

RESPONSIBILITIES:

- Coordinate and oversee procedures and policies to ensure the smooth and efficient running of the daily operation of the branch
- Ensure office procedures are followed by junior administrative staff; coordinate, review, and evaluate the performance of junior administrative staff
- Oversee and coordinate tasks of junior administrative staff, prioritize and delegate tasks, and follow up on assigned tasks to ensure completion with accuracy and timeliness
- Oversee and coordinate the weekly scheduling of teachers to ensure the effective use of human capital in the branch
- Review students’ progress reports prepared for parents; meet with parents periodically to discuss students’ progress and address concerns
- Ensure the office is in current compliance with relevant policies including fire inspections; business license renewal; lease agreements etc.
- Co-ordinate and plan for office services, such as relocations, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services
- Set monthly sales targets and budgets; record monthly expenses; petty cash reconciliation
- Schedule monthly meetings with other administrative staff to discuss potential or existing issues of the branch and solutions
- Prepare monthly reports to upper management on customer satisfaction, junior staff evaluation; branch issues; expenses, etc.
- Train junior administrative staff on job duties, office procedures, and company policies

QUALIFICATIONS:

- Education & Experience: Bachelor’s degree or College Diploma in Commerce/Management/Public Administration with a minimum of 6 to 12 months of related work experience OR Bachelor’s degree or College Diploma in the non-related major with a minimum of 1 - 2 years of related work experience
- Familiar with BC high school and post-secondary school curriculum and system Exceptional interpersonal and communication skills Resourceful and effective problem-solving skills
- Excellent attention to detail and organization skills
- Proficient in the English language (Written and Spoken)
- Proficient in a second language will be an asset
- Education background in BC or North America will be a great asset

Work Locations:
South Surrey branch:#205-1990 152 St, Surrey BC V4A 4N6

**Job Types**: Full-time, Permanent

Additional pay:

- Overtime pay

**Experience**:

- Administrative experience: 1 year (preferred)

**Job Types**: Full-time, Part-time

Pay: $16.75-$24.93 per hour

**Benefits**:

- Casual dress
- Dental care
- Flexible schedule
- Life insurance
- Vision care

Schedule:

- Day shift

Ability to commute/relocate:

- Surrey, BC V4A 4N6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person