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Domain Consultant Manager

2 weeks ago

Montréal QC, Canada Palo Alto Networks Full time

**Company Description** Our Mission**

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

**Who We Are**

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few
**Job Description** Your Career**

As Domain Consultant Manager, you are the technical leader for your Domain Consultant team. Your team provides technical expertise and guidance in customers’ security operations transformation journey. You will work closely with the Systems Engineering Managers and their District Sales Manager counterparts to build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches. You and your team will play a key role in defining technical solutions that secure a customer’s key business imperatives and will evangelize our industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

We are looking for a leader to develop our Domain Consultant teams, providing training and technical support as a product expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the systems engineering team, will displace competitor technologies and build market share within your targeted list of major accounts, and most importantly, help your client sleep at night as they use our products to build secure digital transactions.

**Your Impact**
- Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry
- Work with your peers to develop a Domain Consultant training curriculum
- Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers
- Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities
- Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines
- Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process
- Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
- Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
- Lead conversations focused on industry trends and emerging changes to the security landscape
- Discuss competitor offerings in the marketplace and positions ours as the best solution
- Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
- Review and guide your team’s technical validation plans including POV (proof of value) test plans and customer readiness/requirements
- Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
- Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise
- Work with product teams to build requirements and roadmap development plans for our Cortex customers
- Maintain an understanding of competitor selling strategies and technologies
- Up to 50% travel within assigned region

**Qualifications** Your Experience**
- Experience leading customer-facing pre-sales engineering or solutions architect