Venue Technology Specialist

**Venue Technology Specialist**

Toronto Pan Am Sports Centre Inc. is currently seeking a Full-Time **Venue Technology**
**Specialist** to join our team

The Venue Technology Specialist ensures the seamless operation of specialized technology
systems at Toronto Pan Am Sports Centre (TPASC). This role requires an adaptable, self
- directed learner who can master and maintain diverse specialized systems, including Swiss
Timing and Scoring, Daktronics, Audio/Video, parking, and Honeywell security systems.
Working under the supervision of the Senior Manager of IT & Integrated Technology Solutions,
this position supports implementing international standards while providing essential operational
versatility, and thrives in a dynamic environment supporting world-class sporting events,
university athletics, and community programs.

The key accountabilities of the role include, but are not limited to:

- Core Technical & Event Support
- Ensure reliable operation of specialized timing, scoring, security, and audiovisual
- systems throughout the facility in alignment with international standards
- Operate and manage technology for events of varying scales and requirements,
- including setup, testing, and real-time troubleshooting
- Set up digital displays, scoreboards, and timing systems for competitions while ensuring
- integration with facility management systems
- Develop expertise in specialized systems through self-directed learning and research
- Coordinate with contractors for maintenance and repairs while implementing emergency
- response protocols during technical disruptions
- Manage inventory of technology hardware, software, and resources
- Provide technological support for both internal and external events
- Specialized System Support & Innovation
- Configure specialized timing systems for competitions, including Olympic-level events
- Support high-performance training areas with adaptive technology solutions
- Assist with building automation systems, security, and access control integration
- Monitor energy efficiency and sustainability of technology operations
- Support real-time data analytics for facility optimization
- Identify innovation opportunities and test new technologies
- Stay current with industry developments and contribute insights to the venue's

technology roadmap
- Documentation and Knowledge Management
- Create and maintain comprehensive documentation for all specialized systems
- Develop standard operating procedures, quick-reference guides, and training materials
- Implement preventative maintenance schedules and track system performance metrics
- Maintain documentation on international standards and compliance requirements
- Stakeholder Engagement
- Serve as operational liaison with sports organizations and event organizers
- Communicate effectively with international officials and organizational representatives
- Train and support staff and volunteers on equipment operation
- Coordinate technology needs across diverse user groups (elite athletes, university staff,

community members)

**What We Need From You**:

- Education and Experience
- College diploma or university degree in Information Technology, Electronics, Computer
- Science, or related field
- Minimum 5 years of experience with specialized technology systems
- Ability to operate Swiss Timing and Scoring System (Omega timing system with Aries
- controller at minimum, Quantum controller preferred)
- Familiarity with electronic equipment, security systems, and sporting event logistics
- Technical Skills
- Experience with specialized timing/scoring systems and AV equipment
- Demonstrated ability to learn specialized systems quickly
- Advanced troubleshooting skills for hardware and software
- Knowledge of building management systems and security integration
- Strong documentation and knowledge management abilities
- Interpersonal Skills
- Exceptional problem-solving abilities, particularly under pressure
- Strong communication skills with both technical and non-technical stakeholders
- Experience in game day operations and event support
- Ability to explain complex technical concepts to diverse audiences
- Comfort with being the technical authority during critical situations
- Working Conditions
- Flexibility to work evenings, weekends, and some holidays
- Physical ability to lift technical equipment (up to 25kg)
- On-call availability during major competitions and events
- Adaptability to work in various environments, including pool areas and gymnasiums
- Preferred Qualifications
- Experience in multi-purpose sports facilities or event venues
- Knowledge of Olympic/Paralympic technical requirements
- Certification in specialized timing systems (Omega, Daktronics)
- Understanding of sustainability principles and energy-efficient operations
- Experience with real-time analytics and performance monitoring

obtain a Police Vulnerable Sector Check.

**At the Toronto Pan Am Sports Centre Inc.**we are proud to offer a wide range