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Sales Manager

3 weeks ago

Niagara, Canada CaMart The Tech Store Inc Full time

**Job Title**: Sales Manager - Retail & Online Sales
**Location**: Greater Toronto Area (GTA), Ontario
**Employment Type**: Full-Time

**About Us**:
We are a rapidly growing cellphone business, specializing in high-quality mobile devices and phone repair services. We are seeking a **target-oriented Sales Manager** to drive **growth** in both **online marketplace sales** and **retail partnerships** while establishing and managing **phone repair contracts** with companies and businesses. If you are a **results-driven** sales leader who thrives on achieving and exceeding sales targets, we want you to join our team and make an impactful contribution to our business growth.

**Key Responsibilities: Sales Strategy Development & Execution**:

- **Develop and implement sales strategies** that drive growth in **online marketplaces** (Amazon, Walmart, Best Buy) and **retail partnerships**, aligning with company targets.
- Focus on **achieving monthly, quarterly, and annual sales goals**, setting clear performance targets for both retail and online sales teams.
- Collaborate with the **marketing team** to design **targeted promotions and campaigns** that drive sales and increase product visibility across various online platforms.
- **Identify and exploit new business opportunities**, particularly in **B2B and corporate sectors**, to expand sales and secure long-term service contracts.

**Phone Repair Contract Management**:

- Proactively seek out and build relationships with businesses, retail chains, and corporations to offer **phone repair services**.
- Negotiate and secure **repair service contracts**, focusing on achieving contract acquisition targets and ensuring long-term profitability.
- Develop and offer **service packages** that include phone repairs, parts, and accessories, tailored to meet corporate needs.
- Ensure **high-quality and timely service delivery** for existing repair contracts, maintaining client satisfaction and exceeding service expectations.

**Retail & Wholesale Business Development**:

- Cultivate and manage relationships with **retailers** and **distributors** to ensure product availability and optimal shelf space across the region.
- Negotiate and finalize contracts with new and existing retail partners, aiming to hit specific **sales growth targets** and promotional objectives.
- Provide continuous training and support to retail staff, ensuring product knowledge is up-to-date, and they are equipped to meet their sales targets.

**Sales Reporting & Performance Analysis**:

- Monitor and report on **sales performance**, tracking progress against **sales targets**, KPIs, and strategic goals across both online and retail channels.
- Analyze **market trends, customer data**, and sales metrics to inform decisions, identify areas for improvement, and implement corrective actions.
- Regularly present sales reports to senior leadership, highlighting **target achievements**, challenges, and opportunities.

**Team Leadership & Development**:

- Lead and motivate the sales team to meet and exceed **individual and collective targets**, fostering a **high-performance culture** focused on achieving business growth.
- **Set clear performance expectations**, conduct performance reviews, and provide coaching to ensure the team remains aligned with **sales goals**.
- Ensure team members are well-versed in product knowledge, sales strategies, and phone repair services.

**Customer Relationship Management**:

- Build and maintain strong, **long-term relationships** with key clients, retailers, and partners, ensuring **consistent satisfaction** and repeat business.
- Address and resolve any issues related to **repair services**, ensuring that the company’s reputation for customer service excellence is upheld.
- Continuously **drive customer retention** by meeting and exceeding expectations and **surpassing customer satisfaction metrics**.

**Qualifications: Sales Experience**:

- Minimum **5+ years** of **sales management**, **business development**, or **retail management** experience in the **electronics**, **mobile phone**, or **consumer services** industry.
- Proven track record of **achieving sales targets**, both in **B2B** (business-to-business) sales and **retail/e-commerce channels**.
- **Experience in online sales platforms** (Amazon, Walmart, Best Buy) and understanding of their unique performance metrics.

**Contract Negotiation & Management**:

- **Proven ability** to secure and manage **B2B contracts**, particularly in **phone repair services** or similar service industries.
- Demonstrated success in **negotiating favorable terms** that align with the company's revenue and profitability targets.

**Leadership & Team Management**:

- Experience in leading and developing **target-oriented sales teams**, setting **clear goals**, and holding the team accountable to achieve sales objectives.
- **Strong motivational skills** to drive the team to achieve challenging targets and maintain a high level of