Central Operations Coordinator

7 days ago

Toronto, Canada Neighbourly Pharmacy Full time

The Central Operations Coordinator plays a key role in supporting operational excellence across the organization. This individual is responsible for ensuring timely document completion, particularly in the acquisition process—coordinating weekly communications, creating content and presentations, and providing hands-on support at in-person events. They also contribute to the development of SOPs, Manuals, and Playbooks that drive consistency and compliance across the business.
**Responsibilities and Duties**:

- Ensure the accurate and timely completion of documents required for business compliance and acquisition integration.
- Assist in the creation and distribution of weekly internal communications to promote clear and consistent messaging across teams.
- Create, edit, and manage content for presentations, communications, videos, and internal platforms.
- Maintain and update content on internal platforms, including the company intranet and relevant websites, to ensure accuracy and alignment with business priorities.
- Support the development, maintenance, and organization of Standard Operating Procedures (SOPs), Manuals, and Playbooks.
- Assist with insurance-related processes, including renewals and claims for building, liability, and vehicle coverage.
- Collaborate with cross-functional teams to streamline workflows and improve operational efficiency.
- Provide logístical support for in-person events, including coordination of venue logistics, run of show, AV setup, and on-site execution.
- Support video production efforts, including filming, editing, and managing visual content for internal use.
- Manage documentation systems to ensure organized, accessible, and compliant records.
- Contribute to project execution related to compliance, communications, and documentation.
- Complete ad hoc tasks and requests assigned by the direct manager.

**Qualifications**:

- 2+ years’ experience in pharmacy operations administration, business administration, communications, or a related field.
- Strong attention to detail with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Excellent written and verbal communication skills, with experience drafting professional content for internal audiences.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and familiarity with document management systems.
- Experience with intranet or website content management systems (e.g., SharePoint, WordPress) is an asset.
- Basic video editing and visual content creation skills (e.g., Canva, Adobe Premiere, iMovie) are an advantage.
- Strong organizational skills with the ability to coordinate logistics and support event planning. Experience with Smartsheet an asset.
- Comfortable working independently and collaboratively with cross-functional teams.
- Proven ability to maintain confidentiality and exercise discretion in handling sensitive information.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
While all responses are appreciated, only those being considered for interviews will be acknowledged.

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