Bilingual Collections Specialist

5 days ago

Etobicoke, Canada Goodyear Full time

**Goodyear. More Driven.**

Location: Etobicoke / Toronto, CAN

Sponsorship: NO

Relocation: NO

**LOCATION: Etobicoke / Toronto (Hybrid 3 days onsite)**

**Position Description**:
This **_Entry Leve_**l Bi-Lingual AR / Collections Specialist**, located in Goodyear’s Etobicoke support center, is focused on negotiating / collecting for our accounts with the smallest exposure and least risk. The goal of this role is to resolve past due accounts making overall risk assessment decisions. A small portion of the role will be to assist with the assessment of their credit worthiness, establishing credit limits including heavy use of Excel.**_ Bi-lingual French / English is required._**

**Principal Responsibilities**:

- Proactively manage collections and ensure timely resolution of outstanding accounts in the assigned portfolio as well as reconciliation of accounts identifying discrepancies.
- Manage communication with internal customers using Bi-lingual skills to assure all parties are aware of risk accounts and work together towards the collection and resolution of past due accounts.
- Develop/Administer plans to collect on past due accounts - Communicating these plans via phone/electronic communication.
- Occasional Assisting in determining the credit worthiness of new/existing customers.

**Required Experience and Education**:

- High School diploma.
- 2 or more years of professional experience - preferably in accounts receivable or customer service.
- Experience working with Excel
- Bi-Lingual French / English

**Desired Knowledge, Skills & Abilities**
- Experience interpreting a company's financial viability from a risk assessment perspective.
- Experience or working knowledge in obtaining security documentation and guarantees
- Advanced skills in using Microsoft specifically Excel
- Ability to negotiate in a customer-oriented environment.
- Strong written and verbal communication skills

LI-HR2

Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.

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