Medical Reception Support

2 days ago

Calgary, Canada Clearpoint Health Network Inc. Full time

Clearpoint Health Network, is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. Clearpoint Health Network offers a competitive total compensation package and an attractive work schedule.

Canadian Surgery Solutions, a division of Clearpoint Health Network, is currently recruiting for a Medical Reception Support position.

Position Type: Casual

**Position Overview**

**Key Responsibilities**

**Chart Management**

- Retrieve and prepare patient charts for upcoming surgical cases and consultations.
- Ensure charts are complete, accurate, and compliant with organizational and regulatory standards.
- Organize, track, and return charts to appropriate storage locations after use.
- Support electronic chart processes as applicable.

**Administrative and Clerical Duties**

- Manage incoming and outgoing faxes, ensuring timely distribution to clinical or administrative teams.
- Maintain filing systems
- Assist with scanning and uploading documents into electronic medical record (EMR) systems.
- Perform general office duties such as data entry, photocopying, and document preparation.

**Front Desk and Reception Support**

- Provide relief coverage at the front desk, including greeting patients, checking them in, and answering phones.
- Support scheduling, appointment confirmations, and patient flow as requested.
- Maintain a professional, welcoming environment for all patients, families, and visitors.

**Qualifications**

**Education & Experience**

- High school diploma or equivalent required.
- Previous experience in a medical office, clinic, or surgical setting preferred.
- Familiarity with EMR systems and basic medical terminology is an asset.
- Experience with chart management or health records is considered an advantage.

**Skills & Competencies**

- Strong attention to detail and high degree of accuracy.
- Effective organizational and time-management skills.
- Ability to maintain confidentiality and handle sensitive medical information.
- Excellent communication and interpersonal skills.
- Comfortable working in a fast-paced, team-oriented clinical environment.

**Physical & Working Conditions**

- Fast-paced ambulatory surgical centre environment.
- Requires walking, standing, bending, and lifting charts/files.
- May require occasional early-morning shifts based on surgical schedules.

**Additional Requirements**

- Clear criminal background check may be required.

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