Fiber Optic Internet Technician Contractor
2 weeks ago
**We Are now offering up to $8000 signing bonus for contractors with experience. Must provide your own vehicle and tools.** **About Us**:At Worldwide, we understand that staying connected is vital in today's world. We are the leading provider of wireline and wireless workforce solutions, ensuring hundreds of British Columbians stay connected with Telus' 100% fiber optic connection to the home. Our founder, once a technician like you, believed in creating a company where technicians are not just valued but celebrated. Join us and become a part of a team that values growth, independence, and exceptional customer service. We are seeking enthusiastic and skilled Fiber Optic Installation & Repair Technicians to join our team in Victoria and surrounding areas. As a Technician, you will be responsible for delivering an exceptional customer experience. Your day-to-day tasks will include installation of Internet, Optik TV, Home Phone, and Smart Home Security & Automation. You will troubleshoot, diagnose, and resolve service issues, educate customers on exciting bundles, and provide outstanding customer service. **Responsibilities**: - Dispatch from home to customer locations using company-provided tablet/phone apps. - Reach out to customers prior to arrival, providing ETA. - Install and troubleshoot Internet, Optik TV, Home Phone, and Smart Home Security & Automation. - Run wiring, outlets, and building infrastructure. - Assess current customer services and find value additions through bundling. - Maintain accurate inventory information of Telus supplied equipment. - Ensure reliability of all customer services using online test tools. - Deliver a "5 Star" customer experience on every visit. - Adhere to all applicable Health & Safety regulations. **Requirements**: - Minimum Grade 12 education. - Experience with low voltage, electrical, cabling (twisted pair or fiber optics). - Familiarity with everyday hand tools and computer hardware/software. - Strong customer service background and sales abilities. - Ability to work independently and as a team member. - Valid Class 5 BC driver’s license. - Physically capable of carrying and erecting a 60lbs ladder, climbing ladders multiple times a day, and lifting heavy objects. - Positive, solutions-based attitude with excellent problem-solving skills. - Availability to work 1 weekend and 1 evening shift (available until 7 pm) per week. - Successful completion of a criminal background check. **Pay and Benefits**:We offer a competitive piece-rate model, ensuring your hard work is rewarded. In addition to piece-rate income, there is guaranteed hourly pay for your scheduled hours, providing financial stability even on slower days. We also have a robust referral commission bonus program. As a part of our team, you will have access to paid training, growth opportunities, and a great benefits package. **How to Apply**:If you are a dedicated, skilled, and customer-focused individual, we want to hear from you. Only applicants currently located in Canada will be considered. - Join Worldwide, where your skills are valued, your growth is encouraged, and your contribution makes a difference_ **Salary**: $60,000.00-$100,000.00 per year **Benefits**: - Dental care - Extended health care - Vision care Schedule: - 8 hour shift - Evening shift - Monday to Friday - Weekends as needed Supplemental pay types: - Bonus pay - Commission pay - Signing bonus Work Location: In person
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