Current jobs related to IT Technical Analyst - Dartmouth - ABM Integrated Solutions

  • Business Technical Analyst

    2 weeks ago

    Dartmouth, Canada Maplewave Full time

    Dartmouth, NS - 100% Remote Maplewave Reference #: BTA200 **Hi, we’re Maplewave!**: We’re a passionate, diverse team that brings innovative retail solutions to our telecom clients all over the world. What makes us different? We always strive to do what’s right - for our employees, clients, and partners. And we have a lot of fun too. So, whether...

  • Technical Analyst student

    6 days ago

    Dartmouth, Canada J.D. Irving, Limited Full time

    Get AI-powered advice on this job and more exclusive features.Job DescriptionLooking for a role that blends technology, problem-solving, and helping people? Join JDI IT and gain hands‑on experience supporting business leaders and employees in a dynamic office environment. This is your chance to learn, grow, and make an impact while building skills that...

  • Ils Analysts

    1 day ago

    Dartmouth, Canada Fleetway Engineering Full time

    **ILS ANALYSTS** **We Are Fleetway!** We believe Canada’s maritime fleets need to be reliable and fit for purpose, with crews that are fully trained and supported. We work as a trusted technical partner during design, construction, in-service, and end of life. We are proud to deliver quality professional technical services including Engineering,...

  • Lead Revenue Analyst

    3 weeks ago

    Dartmouth, Canada Halifax Regional Municipality Full time

    Join to apply for the Lead Revenue Analyst role at Halifax Regional Municipality Halifax Regional Municipality provided pay range This range is provided by Halifax Regional Municipality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$39.63/hr - CA$39.63/hr Halifax Regional...

  • Business Analyst

    3 days ago

    Dartmouth, Canada Halifax Regional Municipality Full time

    **Job Posting** The Business Analyst supports asset management analysis initiatives and service improvement reviews across HRM. The Business Analyst also provides ongoing support for the Asset Management Office, contributing to requirements gathering activities, performing gap analysis, recording requirements traceability, supporting user acceptance testing...

  • Business Analyst

    6 days ago

    Dartmouth, Canada J.D. Irving, Limited Full time

    Business Analyst Join to apply for the Business Analyst role at J.D. Irving, Limited. Are you curious about how technology and processes drive business and innovation? You don’t need to have a technical background to grow into the IT world. If you are motivated by connecting with others and leading change this is an opportunity to spread your wings in a...

  • IT Support Analyst

    1 week ago

    Dartmouth, Canada Parts for Trucks Full time

    Parts for Trucks has been an industry leader serving the transportation industry for over 100 years. With operations coast to coast, we understand the importance of a robust IT infrastructure. We are seeking an experienced IT Support Analyst / Team Lead to guide our talented team in providing exceptional technical support to our internal stakeholders. If you...

  • Lead Revenue Analyst

    3 days ago

    Dartmouth, Nova Scotia, Canada Halifax Regional Municipality Full time

    Job PostingHalifax Regional Municipality is inviting applications for the Permanent, Full-Time position of Lead Revenue Analyst in the Finance & Asset Management business unit. Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality's core values. We have an...

  • Service Desk Analyst

    2 weeks ago

    Dartmouth, Canada MOBIA Technology Innovations Full time

    Service Desk Analyst, Tier 1 **Location**: Dartmouth, NS MOBIA Technology Innovations is a Canadian-owned Business and Systems Integrator. MOBIA serves our clients and the Canadian market with five business units: Broadband and Wireless Services, Managed Services, Hybrid Infrastructure Solutions, Cybersecurity and Digital Transformation Services. MOBIA has...

  • Business Analyst

    2 weeks ago

    Dartmouth, Canada Capstone Project Solutions Inc. Full time

    **Reference # - JG-16186** Capstone Project Solutions Inc., has partnered with Meridia Recruitment Solutions to recruit a Business Analyst to their multi-disciplinary team. Capstone is a project planning and delivery organization located in Nova Scotia, Ontario and Ecuador. Capstone Project Solutions is looking for a Project Manager to work in their...

IT Technical Analyst

3 weeks ago

Dartmouth, Canada ABM Integrated Solutions Full time

ABM Integrated Solutions is searching for people that are interested in working with a growing and innovative company We want people who aren’t afraid to challenge the status quo, are committed to growing and learning, actively participate in idea generation and problem solving, and work collaboratively to get results

**Responsibilities**:

- Deliver technical service and support to users via incident management software.
- Interact with end-users to gather information to categorize their request and evaluate and analyze problems and issues.
- Diagnose and resolve technical issues adhering to established processes and procedures.
- Accurately maintain end-user documentation and incident tickets.
- Provide regular communication and follow up to customer’s and end users.
- Manage service requests and incidents in accordance with Service Level Agreements.
- Escalate or redirect incidents and service request as per established procedures.
- Work as a contributing member in a team environment including other technical support teams and external vendors.

**Requirements**:

- Diploma in Computer Service/Support or equivalent combination of formal industry recognized training.
- Experience supporting users and desktop environments in a technical service/help desk environment.
- Experience or familiarity with Incident Management Software.
- Proven proficiency, diligence, and aptitude in a customer facing technical support role.
- Exceptional customer service focus.
- Positive and professional interpersonal skills.
- Independently resolve problems and proactively communicate solutions.
- Ability to manage multiple incidents simultaneously in a fast-paced technical environment.
- Effectively gather, analyze, diagnose, and communicate information.

**Knowledge/Skills**:

- Windows Server administration and maintenance experience.
- Knowledge of LAN/WAN environments and concepts such as TCP/IP, DHCP, DNS, Active Directory.
- Remote Delivery of Applications.
- Computer/software installation, maintenance, configuration, and troubleshooting.
- Experience with Microsoft Office 365 and other Cloud technologies.
- Linux Server experience would be considered an asset.

**Job Types**: Full-time, Permanent

Pay: From $40,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Work Location: In person