Junior Admissions Coordinator

1 week ago

Toronto, Canada Edgewood Health Network Inc Full time

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to_ all_ Canadians.

If you are looking for a challenging and rewarding career, come join us

Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions.

CAAT makes it easy for you to build stable, secure retirement income while you work. Explore a career choice with a pension at caatpension.ca/pensionsfortalent.

Individuals seeking entry into the mental healthcare field, including recent college graduates, are encouraged to apply. Previous healthcare or phone experience is not required, as comprehensive training and supervision are provided to new Jr. Admissions Coordinators during their initial 45 days. The training covers various aspects, including medical and clinical terminology, electronic health record management, phone systems, and best practices for phone consultations.

This role offers exposure to a diverse range of mental health patient profiles, as Admissions Coordinators engage with thousands of potential patients and their families across Canada. Callers represent various socioeconomic statuses, age groups, and mental health conditions, such as borderline personality disorder, bipolar disorder, PTSD, panic attacks, marital problems, anger management issues, personality disorders, ADD, ADHD, depression, anxiety disorders, obsessive-compulsive disorder, adolescent behavioral problems, and more.

Success in this position hinges on excellent communication skills, compassion, strong customer service abilities, self-motivation, and a collaborative approach to teamwork.

**Preferred Qualifications**
- Bilingual English/French

INDMP

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