Patient Coordinator/ Receptionist
6 days ago
First/ back up response to all incoming calls
- Answer questions
- Explain LASIK/Cataract surgeries
- RLE/LASIK give prices prior to coming in for consult
- Book consultations/book surgeries
- Respond to incoming faxes (emergencies/concerns).
- Call patients and arrange consults.
Scanning and faxing
Set up new patients in ACCURO database and create patient charts for consultations and any other appointment required.
- All reminder/change to schedule calls to the patient.
- Tracking and filing and scanning all referrals/ pre and post op forms.
- Uploading demographics relevant paperwork to ACCURO
- Filing charts, and pulling charts as required
- Respond to messages from Afterhours service
On consult days, register, review patient consult forms, scan health card and record and current medications and allergies
Pre-screening calls prior to patients’ appointments and upon arrival for appointments
- Schedule all OD consult days
Call each individual Cataract/RLE patient and review surgery day instructions (arrival times, drop protocol, review consent forms and any other pertinent information and answer all their questions)
Complete cataract wrist bands and name tags
Any other required task as needed
**Job Types**: Full-time, Permanent
Pay: $18.00-$19.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Schedule:
- 8 hour shift
**Experience**:
- Medical office: 2 years (required)
Work Location: In person
Application deadline: 2025-05-30
Expected start date: 2025-05-26
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