Dental Receptionist

1 week ago


Kitchener, Canada Nordic Dentistry Full time

**Job Summary**

**Responsibilities and Duties**
- Greeting and welcoming patients to the practice in a courteous manner and answering any inquires they may have.
- Scheduling, rescheduling, Confirming or handling Cancelled appointments as needed.
- Verify billing procedures, submit / co-ordinate insurance claims and pre-determinations, collect payments.
- Effectively manage the recall system and accurately maintain the patient database.
- Request dental insurance breakdowns.
- Coordinate lab cases and process patient referral letters.
- Performing daily general office tasks such as processing mail, scanning, ordering sundries, keeping the office clean and organized, etc.
- Always promote a professional image of the practice and be knowledgeable about the services the practice provides.

**Requirements**:

- Excellent customer service skills.
- Certification in office administration, medical administration, or related fields is an asset.
- Previous experience working in a dental office.
- Knowledge of dental practice management software Open dental is an asset. Training will be provided, if needed.
- Must be a quick learner with good computer skills as we are a fully digital practice.
- Ability to multitask and continually change priorities of tasks
- Knowledge of dental terminology.
- Friendly telephone etiquette.
- Exceptional organizational skills.

Pay: $21.00-$26.00 per hour

Expected hours: 38 - 44 per week

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Every Weekend

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

**Location**:

- Kitchener, ON N2M 3C6 (preferred)

Work Location: In person


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