Chief Executive Officer

Reporting to the Board of Directors, the Chief Executive Officer is responsible for the overall leadership and operations of FIREFLY. Working in accordance with the mission, vision, values, goals, strategic directions, and policies of the organization approved by the Board to create strategies that ensure the organization’s current and future success.

The Chief Executive officer is also key to establishing and maintaining collaborative relationships with community partners, interest holders and funders. The Chief Executive Officer ensures that the Agency is well-positioned externally, and is a key advocate and service system leader for child and youth physical, emotional, developmental and community services across the Kenora and Rainy River Districts and the province.

**Responsibilities**

The Chief Executive Officer is expected to recommend, develop, and implement a comprehensive strategy to address the distinct emerging characteristics and needs of the FIREFLY region.

The Chief Executive Officer is expected to undertake the necessary timely actions to meet the changing needs of the community in which it provides services.

Working with key internal and community care-holders (such as Board, Management, staff, social services, education and health providers) the Chief Executive Officer is accountable for developing and implementing programs, services, budgets, staffing, and communication for the organization and serves as a link with Ministries, community leaders, agencies and the community at large.

**General Responsibilities**:

- Provides leadership, guidance and management to FIREFLY staff, including human and financial resources management in accordance with applicable legislation, accepted business and financial practices and standards, as well as Ministry and Board directives, guidelines, policies and procedures, as may be changed or established from time to time.
- Translates the strategic direction of the Board, goals and objectives into operational plans and activities and engages the FIREFLY team to effectively carry out the mandate.
- Develops and promotes a positive and productive FIREFLY work culture, consistent with the shared Mission, Vision, Commitments and Values of FIREFLY, to attract, inspire and retain the best personnel; and
- Demonstrates the Core Values of the organization.

**Operations**
- Ensures that the operations of FIREFLY promote the delivery of effective high-quality client services to meet the needs of the community and while achieving the best possible client outcomes, meeting specific goals within the context of a balanced budget, available resources, and government priorities.
- Provides annual operating plans that support the strategic plan and correlate with annual operating budgets.
- Develops a comprehensive human resources plan to promote employee engagement and foster a high performing culture to achieve operational efficiencies, including:

- Organization structure, roles, accountabilities and key success criteria.
- Resource planning, recruitment, selection, retention and succession planning.
- Learning, development and performance management;
- Communications and conflict resolution.
- Rewards and recognition.
- Ensures policies are in place to meet legislative requirements and effective management of people.
- Establishes strategies for planning and coordinating service priorities.
- Establishes systems and procedures to support FIREFLY in effectively serving the community as an information resource in matters related to child, youth and family community services.

**Financial & Information Management**
- Prepares annual budgets to secure funding for mandated programs and services.
- Establishes a financial management framework, systems and processes to support sound and timely financial decision-making so that FIREFLY operates within its approved funding and is able to demonstrate that public funds are used to maximum effectiveness, with integrity and honesty.
- Provides financial and statistical reports to the Board to support decision-making, securing Board, Ministries or other funders approval where required and submitting timely reports to the Ministry as required.
- Establishes an information technology network and maintains the technology infrastructure.
- Establishes a system for the retention of FIREFLY corporate and client services documents and for appropriately making such documents available.
- Provides reasonable measures to ensure the protection, safety and integrity of FIREFLY client, Board, staff and organization information.

**Communications & Collaboration**
- Acts as the spokesperson for FIREFLY to the media and the public.
- Develops strategic alliances with key care-holders to foster awareness of needs within the FIREFLY region, resolve issues and promote collaborative service delivery.
- Establishes and maintains relationships with community leaders, advocacy groups, Ministry staff, clients, community agencies, service providers,