Vehicle Administration Coordinator

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit
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- Role Overview
- Collaborating closely with the Title Clerk, the coordinator will ensure proper processing of vehicle title and registration paperwork with the relevant agencies in each province. Additionally, the coordinator will verify payment accuracy and completeness of information.

**Responsibilities**:
- Serve as the main point of contact for assigned sales territory, addressing day-to-day vehicle administrative needs, and striving for exceptional customer experiences.-
- Coordinate with Sales, Delivery, and Order Operations teams to ensure all required documents for vehicle purchase are complete and accurate prior to delivery.-
- Provide operational support for ad-hoc initiatives in collaboration with business partners.-
- Foster and maintain relationships with internal and external stakeholders as necessary.-
- Monitor vehicle order status and proactively communicate updates and exceptions to key stakeholders.-
- Resolve questions and concerns during the customer purchase process when needed.-
- Coordinate and support the Fisker purchase process, including financing, titling, and registration requirements, utilizing Fisker's e-signature platform to facilitate seamless delivery.-
- Collect and prepare necessary documents and confirmations for vehicle payment.-
- Provide customer updates through the Fisker App regarding order and purchase status.-
- Follow up with key stakeholders regarding delivery, registrations, and other vehicle-related information.-
- Assist in facilitating and scheduling home delivery of customers' vehicles upon request.-
- Research, maintain, and file to recover state and federal EV incentives on behalf of Fisker as required.-
- Perform other assigned duties.Basic Qualifications / Knowledge / Experience- Bilingual in English and French Canadian.-
- Minimum 3 years of customer service experience.-
- Minimum 2 years of administrative and/or sales support in a professional office environment.-
- High School Diploma required; bachelor’s degree preferred.-
- Proficiency in office skills, including personal computer use, Microsoft Office (Word, Excel, Outlook), 10-key, and familiarity with office equipment. ERP experience is a plus.-
- Strong verbal and written communication skills.-
- Exceptional organizational and attention to detail abilities.-
- Creative and strategic thinker.-
- Demonstrated problem-solving and research skills.-
- Results-oriented mindset with a sense of urgency to drive issues and projects to completion.-
- Ability to effectively collaborate with multiple departments and work styles, striving to present and share information effectively across teams.-
- Ability to multitask in a fast-paced, high-performance team environment.-
- Data entry and organizational skills.Preferred Skills / Experience / Competences- Drive for Results: Pursues high performance and takes responsibility for planning, overcoming obstacles, setbacks, and uncertainty.-
- Business Acumen: Contributes to the company strategy and aligns own area's priorities with the broader organizational direction.-
- Customer Centricity: Anticipates evolving customer needs and takes appropriate action in a customer-focused manner.-
- Decision Making: Makes timely and informed decisions considering facts, goals, constraints, and risks.-
- Analytical Thinking: Gathers relevant information, identifies key issues, compares data from different sources, and draws appropriate conclusions for effective solutions.-
- Teamwork & Collaboration: Facilitates collaboration, engages others, and makes joint decisions to share best practices.-
- Displays Global Perspective: Understands the organization's global market position, opportunities, capabilities, and competitive threats, taking cultural and geographic differences into account when making plans and decisions.#LI-LS1
- #LI-Remote