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Customer Service Representative, Administrative
3 weeks ago
Are you looking to be part of a continually growing and dynamic company that is a leader in the life insurance industry? Canada Protection Plan, A Foresters Financial Company, is a Canadian owned and operated corporation that designs, markets and sells life insurance and related products with simplified underwriting processes that require no medical exams on many of our plans.
Would you like to make a difference with the customers we serve? We are driven to excel, and our employees reflect this passion. Our company values include shared collaboration, career development and a friendly and open work environment. Canada Protection Plan offers this and more.
Our strength is a culture characterized by particular care and respect for employees. We connect with our employees in significant and meaningful ways, including (but not limited to):
- An orientation to physical, mental, and financial wellness in the workplace
- Employee development
- Performance management program which connects goal setting, coaching, formal performance reviews and the allocation of base salary and bonus rewards
- Company-paid benefit plan with a health care spending account (HCSA) as well as an RRSP and DPSP program where the company matches employee contributions
- One paid volunteer day per year to engage in a charitable cause of choice
- Casual dress code policy
**Job description**
We are currently hiring a Customer Service Representative, Administrative Support to add to our Customer Service team. This role will provide administrative support to our Client Support agents.
**Duties will include**:
- Assign cancellations to Customer Service Representatives through AIM
- Assist with filing duties and indexing documents
- Mail letters and cheques
- Update system and notes
- Assist with some transactions in AIM
- Other duties as required
**Knowledge/Experience/Skills**:
- Post-secondary education
- Administrative experience preferred
- Excellent communication skills
- Strong attention to detail and accuracy
- Ability to work independently and as part of a team
At Canada Protection Plan we are committed to fostering an inclusive, accessible environment where all employees and customers feel valued, respected and supported. We are an equal opportunity employer who is dedicated to building a diverse workforce.
We thank all applicants for their interest, however, only those considered for an interview will be contacted.
INDCPP
