Customer Service/embroidery Assistant

2 weeks ago

Red Deer, Canada IFR Workwear Inc. Full time

**Customer Service/Embroidery Assistant**

Are you self motivated, driven, organized, efficient and an adaptive learner? Are you good at multi-tasking and do you work well in a busy environment? Do you have experience working in a sales environment? Do you like to work in a team environment? If you answered yes to all these questions, then IFR Workwear Inc wants to talk to you about joining our team.

**Main Job Tasks and Responsibilities**
- Order entry, customer service.
- Take and complete regular sales orders including information on customizations.
- Ensure the front show room is organized, neat, tidy, and clean.
- Answer phones professionally, handling customer service requests and forwarding calls as required.
- Handle customer service requests including discussing orders, shipments, service and/or pricing.
- Liaise with the Embellishment team on embroidery orders and provide clarity on details of work to be done.
- Liaise with the Distribution center team on shipping of customer orders, back orders.
- Handling of embellishment administration including customer quotes, crest ordering, inventory control.
- When required, assist in shipping and receiving, and warehouse functions.

**Education and Experience**
- Minimum of Grade 12 education.
- Some post-secondary education and/or related work experience.
- Minimum of two (2) years in an office function.
- Above-average computer skills/knowledge - you must be proficient in using a variety of computer programs, including Outlook, Word, Excel and be comfortable with learning our internal ERP system.
- Customer service skills.

**Key Competencies**
- Detail oriented - accuracy is extremely important in this role.
- Efficiency - you must work efficiently and effectively to keep up in this fast-paced environment.
- Organized - time management skills are very important as this is a busy environment where you are handling multiple tasks and changing priorities.
- Multi-Tasking - you will be doing multiple tasks throughout the day & need to be able to manage these effectively & efficiently.
- Communication - you must be able to communicate effectively with staff at all levels of the organization as well as customers.
- Problem solving skills - you must be able to identify mistakes and bring issues forward to your supervisor as required.
- You must be able to handle paperwork effectively.
- You must have your own means of transportation to/from work.

IFR Workwear Inc offers a competitive salary & comprehensive benefits package including, health, dental travel, life, and critical illness insurance. Interested applicants, please forward your resume and cover letter by responding directly to this ad.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

  • Customer Service

    6 days ago

    Red Deer, Canada On Time Service Corp Full time

    **WATCH & JEWELLERY SERVICE - HUDSON'S BAY RED DEER - BOWER PLACE MALL** As a Retail Sales & Service Advisor for our watch & jewellery service center in Hudson’s Bay, your duties include: - watch battery installation, - strap & band installation and adjustments - minor on-site repairs - assess customer needs and offer appropriate service advice -...

  • Order Entry Technician

    4 days ago

    Red Deer, Canada IFR Workwear Inc. Full time

    **Order Entry Technician** We are growing!!! Are you self motivated, driven, organized, efficient and a quick learner? Are you good at multi-tasking and do you work well in a busy environment? Do you have experience working in a sales environment? Do you like to work in a team environment? If you answered yes to all these questions, then IFR Workwear Inc...

  • Customer Service Representative

    6 days ago

    Red Deer, Canada Kipp Scott GMC Cadillac Buick Full time

    Kipp Scott GMC Buick is seeking a Front-End Customer Service Representative to join our Service Automotive maintenance and repair facility. We are a customer driven, family owned and operated business that has been serving Central Alberta for over 55 years. Successful applicants should have knowledge of modern technology and enjoy an energetic fast paced...

  • Customer Service

    2 days ago

    Red Deer, Canada Nossack Food Group Full time

    **Position: Customer Service** **Company**: Nossack Distribution Centre **Address**: #100 - 7240 Johnstone Drive, Red Deer, Alberta, T4P 3Y6 **Phone**: (403) 346-5006 **Job Type**: Full Time/Permanent, Monday to Friday **Work Location**: Head Office - Nossack Distribution Centre, Red Deer, AB **Experience/Education**: Grade 12 Diploma, 1-2 years of...

  • Customer Service Representative

    2 days ago

    Red Deer, Canada Kipp Scott GMC Cadillac Buick Full time

    Kipp Scott GMC Buick is seeking a Front-End Customer Service Representative to join our Service Automotive maintenance and repair facility. We are a customer driven, family owned and operated business that has been serving Central Alberta for over 55 years. Successful applicants should have knowledge of modern technology and enjoy an energetic fast paced...

  • Customer Service Agent

    14 hours ago

    Red Deer, Canada Soho Square Solutions Full time

    **REQUIREMENT** Associates degree preferred, high school diploma or equivalent required, plus a minimum of five years of service industry experience managing service operations and / or service scheduling. Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. Must have strong...

  • Service Representative

    1 week ago

    Red Deer, Canada National Service Solutions Full time

    Looking for a part-time position with **no weekends?** Look no further we have it for you! National Service Solutions supply a big box home improvement store with over 600 different products. Each week you would be responsible for visiting the scheduled stores to merchandise the weekly delivery, write off any damaged or cut product, clean and tidy our bays...

  • Store Manager

    13 hours ago

    Red Deer, Canada Lids Full time

    LIDS Sports Group is looking For a Store Manager who is looking to develop a Team and desire a career in an exciting sports environment. If you are someone that is currently working in a leadership role and would like to be developed for the next level, we are the company for you! Hat World & Lids is recognized as a leading retailer of officially licensed...

  • Cashier & Customer Service

    2 weeks ago

    Red Deer, Alberta, Canada Sunterra Market Full time

    As a Cashier & Customer Service at Sunterra Market, you help bring our vision to life, ensuring every guest enjoys a smooth, welcoming, and memorable experience from the moment they arrive to the moment they leave. Sunterra blends culinary artistry with everyday convenience, offering fresh, sustainable, and gourmet products to customers who value quality and...

  • Customer Service Representative

    4 days ago

    Red Deer, Canada The UPS Store 588 Full time

    Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for someone who enjoys working in a fast-paced environment and...