Group Coordinator

**Workplace**: 1050 Rue De La Gauchetière W, Montreal, QC H3B 4C9

**Status**: Full-time. Seasonal (May to September)

**Salary**: $60,000 plus end-of-season bonus

Acquired in 2018 by Tidan, this hotel is located in the heart of the Montreal metropolis. The Marriott Château Champlain is a 1-minute walk from the metro, accessible by an underground route, adjacent to the Bell Centre. This iconic Montreal hotel was completely renovated in 2021, with 36 floors, 614 rooms, 13 suites, 25 meeting rooms, and can accommodate up to 1,000 guests. If you are looking for a stylish and modern work environment, join the inspiring team of one of the largest hotels in downtown Montreal.

Reporting to the Director of Food & Beverage and the Terrace Manager, the Group Coordinator - Belvu Terrace is responsible for managing all group reservation requests for the hotel’s seasonal rooftop terrace**.** Acting as the primary point of contact between clients, internal teams, and external partners, the group coordinator ensures thorough follow-up for each event, from the initial inquiry through to on-site execution. This role is key to maximizing terrace occupancy while delivering a seamless, professional guest experience that aligns with the brand’s standards.

**Main responsibilities**:

- Receive and evaluate group reservation requests (10 guests or more) for Belvu Terrace.
- Follow up with clients regarding availability, menu options, seating arrangements, deposit policies, contracts, and confirmations.
- Prepare and distribute event function sheets to relevant departments (service, kitchen, bar, security).
- Collaborate with the Terrace Manager to optimize group layouts based on capacity and expected traffic.
- Coordinate special requests (dietary restrictions, décor, AV equipment, etc.).
- Be present or on-call during events to ensure smooth execution and address any issues as they arise.
- Maintain updated tracking tools for reservations (spreadsheets, CRM, or internal platforms).
- Assist with event closure procedures including billing, client feedback, and post-event analysis.
- Support the operations team during peak periods, as needed.

**Required skills**:

- 1-2 years of experience in event coordination, hospitality, or group management in a hotel or event setting.
- Strong verbal and written communication skills in both French and English.
- Highly organized with strong attention to detail.
- Customer-service oriented and comfortable working in a fast-paced environment.
- Proficiency in Microsoft Office and reservation/CRM tools.
- Familiarity with luxury hospitality and upscale dining is an asset.

**Conditions**:

- Full-time seasonal position with flexible hours, including evenings and weekends as required.
- Dynamic work environment with direct interaction with a diverse, international clientele.
- A unique opportunity to work on one of Montreal’s most stunning rooftop terraces

**Languages**: Bilingualism (French-English) is required for this position, as we serve an international clientele.

**_ About us:_**

**_ Why join our team:_**
- In addition to competitive salaries, we offer benefits such as group insurance, which includes life insurance, disability insurance, and medical and dental insurance, as well as vision care. Our employees have 24/7 access to health professionals through the employee assistance program. You benefit from personal days and vacations scheduled according to the department and hotel where you work. A bonus is also provided through our referral program and much more._
- We believe in teamwork and are committed to creating a high-performing team, whether through training or strengthening team relationships. We admire our employees who set professional challenges for themselves and support them in their achievement._
- Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate field, there is a place for you._