Automotive/ Motorcycle Service Advisor

5 days ago


Edmonton, Canada Big Toy Shop Full time

**Job Summary**
We are seeking a motivated and customer-focused Automotive/Motorcycle Service Advisor to join our dynamic team. In this role, you will serve as the primary point of contact for customers seeking automotive and motorcycle services. Your expertise in automotive and motorcycle repair with exceptional customer service skills will help ensure a seamless experience for our clients while driving sales and upselling services.

Our shop focuses on sales and services for motorcycles and automobiles, so we expect the service advisor to be comfortable with all models of autos and motorcycles.

**Responsibilities**
- Greet customers promptly and professionally, assessing their automotive service needs.
- Provide detailed explanations of services and repairs to customers, ensuring they understand the work to be performed.
- Utilize strong sales techniques to upsell additional services and products that meet customer needs.
- Manage cash handling processes accurately, including processing payments and maintaining transaction records.
- Collaborate with mechanics and technicians to ensure timely completion of services while maintaining high-quality standards.
- Follow up with customers post-service to ensure satisfaction and address any concerns or questions.
- Maintain an organized service desk and keep accurate records of customer interactions, service history, and recommendations.

**Qualifications**
- Proven experience in a customer service role, preferably within the automotive/motorcycle industry or dealership environment.
- Strong sales skills with a track record of successful upselling and meeting sales targets.
- Basic mechanical knowledge and understanding of automotive repair processes.
- Excellent communication skills with the ability to explain technical information clearly to customers.
- Ability to handle cash transactions accurately and responsibly.
- A positive attitude, strong work ethic, and a commitment to providing outstanding customer service.

Join us as an Automotive/Motorcycle Service Advisor, where your skills in sales, customer service, and automotive knowledge will contribute to our commitment to excellence in vehicle and motorcycle care

**Job Types**: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: 40 - 45 per week

Additional pay:

- Overtime pay

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person



  • Edmonton, Canada Big Toy Shop Full time

    **Job Summary** We are seeking a motivated and customer-focused Automotive/Motorcycle Service Advisor to join our dynamic team. In this role, you will serve as the primary point of contact for customers seeking automotive and motorcycle services. Your expertise in automotive and motorcycle repair with exceptional customer service skills will help ensure a...


  • Edmonton, Canada Big Toy Shop Full time

    **Job Summary** We are seeking a motivated and customer-focused Automotive Service Advisor to join our dynamic team. In this role, you will serve as the primary point of contact for customers seeking automotive services. Your expertise in automotive service repair, with exceptional customer service skills will help ensure a seamless experience for our...


  • Edmonton, Canada Access Automotive Full time

    **We're Hiring**: Automotive Service Advisor (Independent Shop) **Job Type**: Full-Time | Competitive Pay | Monday-Friday Are you passionate about vehicles _and_ people? We’re looking for a skilled, friendly, and motivated Automotive Service Advisor to join our growing team! If you can confidently provide repair estimates, explain services clearly, and...


  • Edmonton, Canada Harms Automotive Group Full time

    **In need of experienced Service Advisors ASAP** **Do you have a passion for helping people?** **Do you have a passion for cars?** **Do you like having fun at work?** **Our state of the art dealership are second to none. We have an amazing team of people with achieving the main goal of customer satisfaction as everyone's focus.** **Learn in our exciting...


  • Edmonton, Canada Harms Automotive Group Full time

    **In need of experienced Service Advisors ASAP** **Our state of the art dealership are second to none. We have an amazing team of people with achieving the main goal of customer satisfaction as everyone's focus.** **Monday through Friday full time shifts plus alternating Saturdays** **Open minded to learn new skills, must be computer...


  • Edmonton, Canada Waterloo Ford Lincoln Sales Ltd. Full time

    **MUST HAVE PREVIOUS DEALERSHIP EXPERIENCE.** Waterloo Ford Lincoln is looking for a Retail Ford Service Advisor! Monday to Friday 7:00 AM to 5:30 PM Waterloo Ford Lincoln, one of Edmonton’s most established and customer-focused automotive dealerships, is looking to add a dedicated **Service Advisor** to our team. Located in the heart of downtown, we...


  • Edmonton, Canada Windermere Chrysler Dodge Jeep Ram Full time

    '''Duties''' - Greet customers and provide them with exceptional customer service - Listen to customers' concerns and accurately document them - Conduct vehicle inspections and identify necessary repairs or maintenance - Provide customers with detailed explanations of recommended services and associated costs - Upsell additional services or products to meet...


  • Edmonton, Canada Enata Enterprises INC Full time

    **Job Advertisement: Automotive Service Advisor at Speedy Auto Service** **Join Our Team at Speedy Auto Service!** Speedy Auto Service is looking for a dedicated and customer-focused **Automotive Service Advisor** to join our team. If you have a passion for the automotive industry, excellent communication skills, and a desire to provide outstanding...


  • Edmonton, Canada GAP Professional Products Full time

    Join the fastest growing Professional Products manufacturer in Canada! Tired of working nights and weekends? We are seeking a motivated and customer-oriented Automotive Service Manager or Advisor to join our team. GAP Professional Products is a leading Canadian automotive chemical manufacturer specializing in performance additives and professional detail...

  • Service Advisor

    7 days ago


    Edmonton, Canada Bettcher's Auto Service Ltd Full time

    Marty Bettcher started his business 31 years ago with a passion to share his knowledge about cars. Marty's motto to "make it right" has grown us into a full-service automotive shop with 5 bays and numerous team members, many of which are family. **Duties** - Greet customers and provide exceptional customer service throughout their visit - Listen to...