Automotive Service Advisor

5 days ago

Edmonton, Canada Windermere Chrysler Dodge Jeep Ram Full time

'''Duties'''
- Greet customers and provide them with exceptional customer service
- Listen to customers' concerns and accurately document them
- Conduct vehicle inspections and identify necessary repairs or maintenance
- Provide customers with detailed explanations of recommended services and associated costs
- Upsell additional services or products to meet customer needs and increase revenue
- Schedule appointments and manage the service department's workflow
- Coordinate with technicians to ensure timely completion of repairs
- Maintain accurate records of all customer interactions and transactions
- Handle cash transactions, including processing payments and providing change

'''Experience'''
- Previous experience in a similar role as a Service Advisor or in automotive repair is preferred
- Strong mechanical knowledge and understanding of automotive systems
- Proven ability to upsell products or services to customers
- Excellent sales and negotiation skills
- Familiarity with dealership operations and procedures
- Proficient in cash handling and basic math skills
- Exceptional customer service skills, with the ability to resolve customer complaints effectively

If you are a motivated individual with a passion for the automotive industry, we want to hear from you Join our team as a Service Advisor and take your career to the next level. We offer competitive pay, benefits, and opportunities for growth within our organization.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.

**Salary**: $3,068.98-$7,869.15 per month

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person

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