Appliance Repair Technician

2 weeks ago

North Bay, Canada Brubacher Appliances Full time

**About Us**: We are an authorized service center specializing in the repair and maintenance of major household appliances, including refrigerators, freezers, stoves, ovens, washing machines, dryers, and dishwashers. Our team is committed to delivering high-quality service and ensuring customer satisfaction.

**Key Responsibilities**:

- Diagnose and triage issues with appliances, determining the appropriate repair solutions.
- Perform repairs on appliances including fridges, freezers, stoves, ovens, washing machines, dryers, and dishwashers.
- Pick up and install appliances at customer locations.
- Drive a company-provided vehicle to service calls, pick up appliances, and transport equipment.
- Fuel and maintain the service vehicle.
- Handle heavy lifting when transporting and installing appliances.
- Communicate effectively with customers, explaining technical details and providing updates on repairs.
- Collect payments from customers and provide receipts as necessary.
- Coordinate with tech support when additional guidance is needed for complex repairs.
- Maintain a clean driving record and a professional appearance.
- Adhere to all safety protocols and maintain a clean and organized work environment.

**Requirements**:

- Clean driving record.
- Clean criminal record.
- Proven experience in appliance repair or a related field.
- Knowledge of electrical, plumbing, and mechanical systems.
- Ability to lift and move heavy objects.
- Strong communication skills and customer service-oriented approach.
- Ability to troubleshoot and provide technical explanations to clients.
- Experience handling payments and customer transactions.
- Comfortable working independently and as part of a team.
- Ability to follow schedules and meet deadlines.
- High school diploma or equivalent; relevant certifications are a plus.

**Benefits**:

- Competitive pay based on experience.
- Company-provided vehicle for service calls.
- Opportunities for training and professional development.
- Health insurance and other benefits available.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- North Bay, ON: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Ontario Driving Licence (required)

Work Location: In person

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