Dental Treatment Coordinator

2 weeks ago

Aurora, Canada Skyview Family and Cosmetic Dentistry Full time

**Join Our Passionate Dental Team**

We are a well-established, patient-focused dental practice seeking a dedicated **Treatment Coordinator** to join our team. This vital role bridges the gap between clinical and administrative functions, ensuring our patients have a seamless and exceptional experience from consultation to treatment completion. If you’re organized, empathetic, and enjoy building relationships, we’d love to hear from you

**Position: Treatment Coordinator**

**Location**: Aurora
**Type**: Part-Time (3 days)

**What You’ll Do**:

- Serve as the primary point of contact for patients regarding their treatment plans, ensuring they fully understand procedures, options, and financial arrangements.
- Present treatment plans and explain associated costs, insurance coverage, and payment options clearly and empathetically.
- Collaborate with the dental team to schedule treatments efficiently, ensuring patient and office needs are met.
- Verify insurance benefits, submit pre-authorizations, and follow up on claims to maximize coverage for patients.
- Maintain accurate patient records, ensuring treatment notes, financial agreements, and insurance details are up-to-date.
- Provide exceptional customer service, addressing patient concerns and questions promptly and professionally.
- Educate patients on the value and benefits of recommended treatments to support their oral health goals.
- Monitor and follow up on unscheduled treatment plans to encourage patient commitment.

**What We’re Looking For**:

- Previous experience as a Treatment Coordinator or similar role in a dental or healthcare setting.
- Strong knowledge of dental terminology, procedures, and insurance processes.
- Excellent verbal and written communication skills with the ability to explain complex information clearly and compassionately.
- Strong organizational and multitasking skills with attention to detail.
- A positive, team-oriented attitude with a commitment to providing exceptional patient care.
- Ability to build trust and rapport with patients, encouraging treatment acceptance.

**What We Offer**:

- Competitive salary.
- Opportunities for professional development and continuing education.
- A supportive and friendly team environment.
- A modern, well-equipped office focused on patient care and satisfaction.

**How to Apply**:
**Job Type**: Part-time

Pay: $28.00-$32.00 per hour

Expected hours: 20 per week

**Benefits**:

- Dental care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2025-02-07
Expected start date: 2025-02-24

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