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Supportive Counsellor

3 weeks ago

Montréal, Canada National Zakat Foundation Full time

**_*Proficiency in Arabic, Urdu or Somali is an asset*_**

(FRENCH TO FOLLOW)
- Working from a holistic, culturally and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provides assistance through casework, referrals, and counselling with the goal of helping residents attain long-term independence and self-sufficiency._

**Job title**

Mental Health Counsellor

**Reports to**

City Operations Manager

**Location**

Montreal, QC

**Job Status**

Part-Time: 10-15 hours/week

Under the supervision of the House Manager, the Mental Health Counsellor is responsible for providing mentorship, emotional support, problem-solving, goal setting, crisis risk assessment, and referrals to other community support. Mental Health Counsellors promote empowerment and self-determination through non-judgmental listening and client-centred goal setting. The Mental Health Counsellor will use the peer counselling model to assist residents in identifying and achieving life goals as part of their experience at Nisa Homes.

**KEY RESPONSIBILITIES**

**CLIENT SUPPORT AND DEVELOPMENT**
- Conduct one on one peer to peer supportive counselling sessions with residents on a weekly basis to set and achieve goals, address challenges and refer where necessary to external resources
- Develop and implement a regular mental health and wellness support group for the women and children, separately
- Create a safe connection for the client by using high levels of trust and rapport building, sincerity and unconditional positive regard

**TRAINING**
- Deliver life skills workshops on topics such as self-esteem building, empowerment, self-care strategies, addressing depression, anxiety and stress
- Provide training to staff and volunteers on trauma-informed practices, mental health resources and other trainings where needed
- Responsible for assigning and overseeing counselling volunteers to residents.

**CASE MANAGEMENT**
- Participate in intake assessments to assess eligibility; flag for signs of addictions, mental illnesses and suicide.
- Coordinate with caseworkers to ensure the best service and case management available to clients

**REPORTING**
- Summarize/organize information for shura in event that a unique case has arisen for current residents for decision making
- Provide weekly updates to House Manager for client progress
- Maintain counselling notes, incident records and other documentation

**OUTREACH**
- Liaise with other services, agencies and professionals
- Maintain current knowledge of issues and resources related to abuse and violence to provide presentations and public awareness activities about services and issues of abuse
- Facilitate community networking, attend meetings and workshops as needed

**COMPETENCIES**
- Communication Skills & Active Listening
- Positive Attitude
- Building Trust
- Emotional Intelligence
- Conflict Management Skills
- Crisis Intervention Skills
- Counselling Skills
- Assessment Skills

**QUALIFICATIONS AND EXPERIENCES**
- Must speak and write English and French proficiently.
- Relevant degree such as Social Work, Psychology, Counselling or related field especially with regard to homelessness and vulnerable women and will have a minimum of 2-3 years experience. Other combinations of education, experience and training may be considered;
- Able to adhere to the highest standards of ethical care and confidentiality policies;
- Demonstrates a commitment to Professional Practice, adheres to professional code of ethics
- Demonstrate Wellness Practices: Can identify personal stressors and knows when to ask for help. Can identify and manage signs of burnout.
- Criminal record check and Vulnerable sector check prior to employment;
- Strong understanding of the needs and issues of different social groups, including women experiencing or at risk of homelessness, women fleeing abuse, and newcomers.
- Nisa Homes is an equal opportunity employer and is committed to complying with the Quebec Charter of Rights and Freedoms_

**FRENCH**

Travaillant à partir d'une approche holistique, culturellement et religieusement sensible, Nisa Homes offre aux résidentes un abri de deuxième étape[CP1] sûr pour la guérison. Notre personnel fournit une assistance par le biais de dossiers, d'aiguillages et de conseils dans le but d'aider les résidentes à atteindre l'indépendance et l'autonomie à long terme.

**Titre du poste**

Conseillère en santé mentale

**Relève du**

Directrice des opérations à Montréal

**Lieu**

Montréal, QC

**Statut du travail**

Temps partiel : 10-15 heures/semaine

Sous la supervision de la directrice de la maison, la conseillère en santé mentale est chargée de fournir un mentorat, un soutien émotionnel, la résolution de problèmes, l'établissement d'objectifs, l'évaluation des risques de crise et l'aiguillage vers d'autres soutiens communautaires. Les conseillères en santé mentale favorisent l'autonomisation et l'