Bereavement Care Coordinator

Scarborough Centre for Healthy Communities (SCHC) is dedicated to providing accessible, equitable, and transformational health and social service choices for the well-being of Scarborough's diverse communities. We cultivate vital community services by promoting healthy lifestyles while delivering a comprehensive range of culturally competent health and social services programming. Our I2CARE values ensure that we, as a work community, treat all with, inclusivity, innovation, collaboration, accessibility respect and equity.

As an employer, we strive for excellence as a workplace and are committed to building a workforce that enhances our capacity to meet the needs of the diverse communities we serve.

We are currently looking to hire a:
**Bereavement Care Coordinator - Counsellor**
**1 - Full-Time, 1 - Year Contract (35 hours per week)**

**Reporting To**:Manager, Community Health Teams

**Purpose**:
The Bereavement Care Coordinator is responsible for the intake, assessment and service provision for clients coping with bereavement. They will be involved in case management and case consultations with other health professionals in Scarborough. They will ensure continuity of group programs and regular training, support and supervision of the Bereavement Care Volunteers. They will play a lead role in the development and maintenance of relationships with key stakeholders in the community.

**Office Administration**:

- Ensure the collection of client and volunteer statistics is occurring regularly.
- Review current forms and develop new forms when appropriate.
- Develop, review, and distribute all client policies and procedures to volunteers and staff.
- Prepare an annual report on the contributions of the bereavement care program to the community.
- Ensure bereavement cards are sent to family/caregivers and volunteers as appropriate.

Community Collaboration:

- Attend meetings and events in the community that enhance Scarborough Centre for Healthy Communities Hospice program profile, ability to strengthen services and partnerships.
- Build relationships with other individuals and agencies to provide strong referrals and case collaboration for more challenging situations.
- Establish and maintain key relationships with doctors, mental health services, long
- term care centers, memorial committees, social workers, funeral homes and others for the purpose of effective referrals and program development.
- Provide and facilitate workshops, groups and presentations in the Community
- Coordinate various outreach strategies, program development initiatives
- Lead Bereavement Network.

**1:1 Counselling**:

- Provide 1:1 counselling support in accordance with all appropriate legislation and regulations.
- Develop care plans
- Provide Bereavement support and counselling to client’s and families

Risk Management:

- Monitor risk management policies and procedures to ensure that programs and organization risks are minimized.
- Evaluate the risks associated with each client and take appropriate action to control the risks.
- Ensure the volunteers are able to work in safe, healthy and supportive environment in accordance with all appropriate legislation and regulations.
- Ensure the clients have current information regarding their rights and our limitations.
- Other duties as required.

**Educational and/or Professional Qualifications**:
**Position Skills**:

- Degree in Regulated Health Professional in good standing with your respective college preferred.
- Current Registration with regulated professional College (ie: College of Social Work)
- Undergraduate degree or college diploma in your respective discipline. Bachelor’s degree in social work is preferred
- 3-5 years related experience.
- Knowledge of life-threatening illness, hospice/palliative care philosophy, grief, and bereavement.
- Experience with individual assessments and case management.
- Experience with community development.
- Experience working with volunteers.
- Knowledge of peer mutual support model.
- Knowledge of computers and networking skills.
- Excellent interpersonal, organization and team-building skills.
- Excellent problem-solving, decision-making, and leadership skills.
- Working knowledge of a second language an asset

**Sectorial Knowledge**:
Experience working in the non-profit sector. Strong understanding of client
- centered practice, group facilitation, case management, and community engagement. Knowledge of current trends, resources, and information related to hospice and bereavement.

**Significant Working Conditions**:
The work involves dealing with staff, external stakeholders, volunteers and clients. Must be able to handle multiple demands effectively. Physically, the Coordinator’s office is located indoors at a site which is wheelchair accessible however, meetings occur in the community which may pose physical barriers. There are no physical requirements regarding loading, lifting or bending beyond those reasonably expected in an off