Call Centre Customer Service Representative

2 weeks ago


North York, Canada trillium tlc Full time

Fast paced specialty cleaner looking for a Call Centre Customer Service Representative to work out of our **North York** facility.

**Responsibilities**:

- Manage large amount of inbound and outbound calls in timely manner
- Identify clients needs, clarify information research every issue and provide solutions
- Keep detailed records of conversations in our database
- Scheduling pick up and deliveries

**Requirements**:

- Previous experience in a customer support role
- Strong phone and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively.
- Proficient working with Microsoft excel

**Skills**:

- Strong computer skills
- Excellent interpersonal communication skills
- Strong problem solving skills

Work remotely
- No

Hours are paid hourly + benefits

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Weekend availability



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