Bakery Manager
6 days ago
**Nesters Market**are currently seeking an experienced **Bakery Department Manager** for our store in **Vancouver (Yaletown), BC**. This role is full-time and reports to the Store Manager.
We are looking for a strong leader who has a passion for fresh food and who can efficiently oversee the daily operations of the Bakery Department in terms of staffing, sales, customer service, merchandising, and product quality.
**Job Duties and Responsibilities**:
- Provide supervision to department staff to ensure quality customer service
- Maximize sales and gross profit through effective and creative merchandising
- Maintain department inventory by placing product orders regularly while adhering to departmental budgets
- Recruit, hire, train, and mentor staff members
- Create the weekly department work schedule
- Prepare and package a wide variety of baked goods
- Efficiently stock and display product in a neat and appealing manner to ensure quality and freshness
- Ensure all prepared items are properly labeled, covered and rotated
- Ensure the proper set up of racks, tables, coolers, backroom areas
- Handle customer inquiries, requests and complaints in a prompt, polite and effective manner
- Operate and sanitize all equipment in a safe and proper manner
- Comply with the Company’s established Health and Safety and Food Safety policies and ensure that staff members are also adhering to these policies
- Responsible for ensuring accuracy of store signage with regards to pricing
- Liaise with the store manager, department heads and bakery staff to address any concerns, discuss upcoming ads or promotions, cross merchandising, etc.
**Skills and Qualifications**:
- Previous retail supervisory experience, preferably in a Bakery / Grocery environment
- Able to lead a team in an enthusiastic and positive manner
- Superb customer service skills with a desire to provide a great shopping experience for customers
- Exceptional leadership and organizational skills
- Outstanding communication and interpersonal skills
- Knowledge of health and safety legislation, policies and practices
- Ability to work in a fast-paced environment under pressure
- Able to maintain a professional demeanor under stressful situations
- Experience in effective merchandising that drives sales
- Have experience ordering and maintaining department stock
- Flexibility to work a variety of hours which include days, evenings, weekends and stat holidays
Work Conditions and Physical Capabilities
- Ability to perform physically demanding, repetitive tasks for extended periods of time
- Job requires manual dexterity, attention to detail, hand-eye co-ordination
- Walking and standing for extended periods including bending, twisting, crouching and kneeling at times
**Our commitment to you**:
- Competitive wages with starting rates based on experience
- Yearly bonus incentives
- Room for advancement - all new opportunities posted internally first
- Company matched RRSP Program
- For full time, permanent positions: Comprehensive benefits package including Dental, Extended Health, Vision, Life & Disability
If you feel that you possess the knowledge, skills and abilities mentioned above then we would love to hear from you
**More than one way to apply**
- Please include a cover letter including your work availability and wage expectations
We are an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated and respected.
keywords: bakery, baker, pastry, bread, cake, culinary, gourmet, artisan, community, market, hospitality, fresh food, grocery, retail, supermarket, management, supervisor, team leader, key holder.
Pay: From $21.00 per hour
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
**Experience**:
- Baking: 1 year (preferred)
- Supervising: 1 year (preferred)
- Food service: 1 year (preferred)
Licence/Certification:
- Canadian, PR, or Work Permit (required)
Work Location: In person
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