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Employee Support Coordinator

2 weeks ago

Cornwall, Canada Bayshore Northern Staffing Full time

Bayshore HealthCare’s Northern Staffing program has provided high-quality community health care solutions to Canada's North since 1997. Our Employee Support Team supports our passionate Healthcare Professionals from all over Canada who travel on assignments to remote northern communities of British Columbia, Alberta, Manitoba, Ontario, Yukon, Northwest Territories and Nunavut.

The Manager of Employee Support is seeking an Employee Support Coordinator to support the customer service experience of field and administrative teams, support in special projects i.e., independent contractor requirements. The Employee Support Coordinator will act as a seamless extension of the Bayshore Northern Staffing administration team and will work closely with the Director of Operations and Director of Clinical Services and other management team members.

**THE ROLE**
- Management of credentials, certificates and funder requirements for employees and independent contractors [IC] and works closely with the onboarding coach(es)
- Maintain reports for new hires, assist with coordination of practicum and work closely with educators for any outstanding support
- Co-facilitate review Meetings with the Manager of Employee Support and present data to the Director of Operations and Director of Clinical Services
- Assist with Employee Support project development/roll-out as required and requested by the Manager of Employee Support
- Coordinate, support and assist the Manager of Employee Support for any required team activities as required (team meetings, reports, process development

**Experience**: Required
- 2 - 5 years: Direct work experience in a healthcare environment
- Strong written and verbal communication skills. Ability to write and format moderately complex correspondence, including memos, letters
- Strong time management skills, multitasking skills, and the ability to prioritize tasks with mínimal supervision
- High level of sound and independent judgment, reasoning, and discretion. Ability to communicate in a professional business manner

Preferred
- Experience in documentation management systems and client relationship systems would be an asset
- Documentation management systems and client relationship systems would be an asset

**Education**: Preferred
- Diploma or better