Shift Manager

**_Are you an energetic people person? Have experience working in food service or leading a team?_**:
**Firehouse Subs is opening in Lethbridge in September**

We are recruiting for PART-TIME and FULL-TIME Team Leaders to join our team

Location: #50 338 University Drive West Lethbridge AB

Firehouse Subs is a brand founded by two firefighters in 1994, and now has over 1,200 locations in the US and Canada. Our sandwiches are unique because we slice our meats fresh in-house daily, and our steaming process awakens the flavours of our premium meats and cheeses. With generous portions and craveable combinations, our subs are like nothing you've tasted before

What you'll do:

- You're a people person who cares about your Team Members as people and individuals
- You'll have the responsibility to running and managing the shift
- You greet and welcome guests with your warm, friendly nature... you have a high level focus on hospitality
- Prepare and serve hearty and flavourful subs
- You're the role model for great behaviour and following standards
- You sweat the small stuff, show care for the restaurant, and treat it like its your own
- You make the tough calls... they won't always be the right ones but you'll learn from each and every one.
- You promote the goals and targets of the restaurant, whether its speed of service, guest satisfaction, employee engagement, or upselling.
- You communicate clear expectations and make achieving these goals fun

How you will do it:

- Accurately and with attention to detail - no one wants a sloppy or inaccurate sub
- Friendly and outgoing - easily able to talk and interact with the guests and your team... a smile and eye contact go a long way
- Quickly and with energy... no joke, the job is BUSY and you should enjoy the hustle
- With approachability - your team can count on you for a listening ear, support and guidance
- With excellence - you're not comfortable with the status quo or being mediocre. You push yourself to be better each and every day.

Why us:

- We want you to join our team... we are not just a J.O.B, we are your 2nd family. That means we will have fun together, learn about each other, work in a diverse environment, you'll experience and learn new things, laugh together, cry together (hopefully not often, but we're here for you)
- We promote from within; those that work hard, motivate others and want to grow into a leadership role can do this
- We care about being the best, average is not good enough in everything we do. Who wants to work with an average employer, who wants to go to an average restaurant?
- Training and certification opportunities
- Recognition programs and annual service award bonuses
- Oh yeah, you'll get paid too - that's important

Shift Types:

- Days (between 8:00am-6:00pm)
- Afternoons (between 12:00pm-11:00pm)

Job Requirements:

- 1 year Food Service or Retail Experience
- Availability to work both days and afternoons preferred
- Strong work ethic with the curiosity to learn, grow and ask questions
- Experience leading a team is considered an asset

**REQUIREMENTS**:

- Weekend and evening availability required
- Past leadership experience preferred, but not required
- Top-notch customer service skills
- Ability to handle cash and finances
- Goal-oriented
- Sense of urgency
- Quick learner
- Computer literate

Firehouse Subs consistently ranks No. 1 among fast casual brands in the categories of food quality, friendly service, and taste and flavor. In 2015, Firehouse Subs was ranked No. 1 consumer choice for welcoming and comfortable atmosphere by Technomic's 2015 Chain Restaurant Consumers' Choice Awards, and the brand produced the second-fastest growth in U.S. franchise units as ranked by Nation's Restaurant News.