Account Manager

21 hours ago

Toronto, Canada Let’s Snack Toronto Full time

Let’s Snack Toronto is looking for an **experienced** Account Manager to join our team. If you’re someone who enjoys managing client relationships, collaborating with creative teams, and executing social media strategies, this role might be a great fit for you.

As an Account Manager, you’ll be responsible for maintaining strong client relationships, managing content creation, and ensuring smooth communication between clients and internal teams. You’ll work alongside talented photographers, UGC Creators, and other account managers to deliver high-quality work for our clients.

**Duties**
- **Strategy**:Develop and execute comprehensive social media strategies aligned with business goals.
- **Client Relations**: Act as the primary point of contact for your clients, building and maintaining strong, long-lasting relationships.
- **Team Collaboration**: Coordinate with copywriters, photographers, UGC creators, and other team members to create content that meets client needs.
- **Content Management**: Curate, create, or request various types of content, including videos, photography, and copy for clients. Must be able to help facilitate UGC videos by both writing video scripts according to each client, or being able to tweak scripts provided by UGC Creators to closely suit your clients needs.
- **Schedule & Plan**: Manage content calendars and schedules to ensure timely delivery of content.
- **Issue Resolution**: Handle high-priority requests and resolve any client issues or escalations as they arise.
- **Progress Reporting**: Provide updates on tasks, client performance, and overall project status to team members and management.
- **Metrics**:Analyze social media metrics to assess performance and optimize strategies for better engagement and reach.

**Qualifications**
- Proven experience in social media management or digital marketing.
- Strong leadership skills with the ability to motivate and guide team members.
- Ex written and verbal, with a knack for storytelling through digital content.
- Strong knowledge Google Suite (Docs, Drive, Sheets, Calendar, Keep), and of Canva. Adobe Creative Suite is a plus (especially Photoshop).
- Experience with Instagram and TikTok and an understanding of how to create content for both platforms. Rednote experience is a plus
- Photography or culinary knowledge experience is a plus.
- Experience in business development or sales is a plus, as it relates to understanding customer needs and market positioning.

**Perks & Benefits**:

- **Remote Work**: Fully remote position with no required office visits, aside from occasional client meetings or photoshoots.
- **Vacation Time**: 3 weeks of vacation annually to help you recharge.
- **Summer Fridays**: Enjoy a lighter schedule with Summer Fridays (9 AM - 12 PM on Fridays, Mon-Thurs 9 AM - 5 PM) from May 26 to September 1.
- **Health Benefits**: Available after 3 months.
- **Relaxed Culture**: A laid-back, kind, mature company culture with a focus on work-life balance.
- **Company Outings**: Join us for occasional team outings, but they’re always optional. We don’t want to be your work family (you’ve got a real family for that)

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$58,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Social Media Marketing: 2 years (required)

Work Location: Hybrid remote in Toronto, ON

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