Service Coordinator

2 weeks ago

Thunder Bay, Canada Troy Life & Fire Safety Ltd. Full time

**Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

We are hiring a contract **Service Coordinator/Scheduler **to join our team

**Nature & Scope**
- Prime objective is to assist the Fire Detection Manager in all administrative tasks associated with the day-to-day operation of the branch. Coordination of inspections, repairs, and renovations while ensuring accuracy and efficiency in schedules of field staff will be the main focus.
- Processing and tracking work orders and associated invoices
- Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel
- Responsible for keeping branch records for expenses and updating them accordingly
- Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office
- Strive to maintain the highest level of customer satisfaction
- Process all documents with accuracy and efficiency

**Qualifications**
- Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Coordination/Scheduling experience an asset
- 2 year diploma in business/office administration or equivalent work experience preferred
- 3-5 years of experience preferred
- Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both_
- Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005._

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Thunder Bay, ON P7B 6A4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- What is your salary expectation for this role?

**Experience**:

- Scheduling: 1 year (preferred)

Work Location: One location

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