Showroom Coordinator

**About Us**:
Family owned and operated for over 40 years, CF Interiors is an interior designers' playground. Specializing in furniture, rugs, lighting and accessories, CF Interiors prides themselves in servicing interior design professionals across Canada.

We're passionate about thoughtfully-designed furniture that lasts, and we strive to provide exceptional customer service to assist designers in curating beautiful spaces. CF Interiors offers leading interior design selections from modern, traditional and transitional furnishings and accessories to suit any aesthetic, and has become Western Canada's premiere trade resource center.

**About the Role**:
We are seeking a proactive and highly organized **Showroom Coordinator** to be the first point of contact for our trade clients while ensuring seamless day-to-day showroom operations. This role is perfect for a go-getter with exceptional customer service skills, strong multi-tasking abilities, and the ability to perform under pressure. You will play a key role in maintaining a welcoming and well-organized showroom environment while supporting the sales team.

**Responsibilities**:

- Reception + Client Services_
- Serve as the first point of contact, greeting and assisting trade clients and visitors with professionalism and warmth.
- Manage showroom appointments, coordinating schedules for sales and design teams.
- Ensure a seamless showroom experience by anticipating client needs and assisting with product selection.
- Showroom Operations + Sample Management_
- Organize and maintain fabric and rug samples, ensuring they are up to date and well-presented.
- Track and manage sample inventory, coordinating with vendors for restocking.
- Ensure all showroom products are accurately priced and updated as needed.
- Maintain overall showroom cleanliness and organization, creating a welcoming environment.
- Manage showroom floor models (identify discontinued items and organize replacements)
- Administrative + Sales Support_
- Assist in processing client requests, quotes, orders, and follow-ups in collaboration with the sales team.
- Provide client's with order updates via ETA tracking system
- Keep detailed records of client interactions and showroom activity.
- Support showroom events and presentations for trade professionals as needed.
- Event Planning + Coordination_
- Coordinate showroom events, including trade presentations and networking gatherings.
- Manage event logistics, such as coordinating catering, setting up the showroom, and handling pre-event and event-day responsibilities.
- Oversee the RSVP list, ensuring timely confirmations and communication with attendees.
- Work with internal teams and vendors to ensure a seamless event experience.

**Your Skillset**:

- 1-3 years of experience in a showroom, retail, or customer service role (preferably in the design industry).
- Strong organizational and multi-tasking skills with the ability to work under pressure.
- Excellent verbal and written communication skills.
- Proactive, detail-oriented, and able to anticipate client needs.
- Proficiency in Google Workspace is a plus.
- Passion for interior design and the furniture industry is a bonus.

**Compensation**:

- $48,000 - $52,000 + quarterly bonus based on experience
- Company RSP matching contributions after 3 months of employment
- Extended medical/dental benefits

Pay: $48,000.00-$52,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Extended health care
- Flexible schedule
- On-site parking
- RRSP match

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 2 years (required)
- Administrative: 2 years (required)

Work Location: In person