Client Care Coordinator

1 week ago

Niagara Falls, Canada WS Audiology EMEA, LATAM & Canada Full time

**_HearCANADA is on a mission to provide Wonderful Sound for All - and we’re sharing our passion for making an impact in YOUR community _**

We are on the hunt for a multi-faceted Client Care Coordinator who will support the development of a new clinic in **Niagara Falls, ON.** This **full-time, permanent** opportunity would be a great career move for someone with strong administration/customer service skills coupled with a keen interest in marketing and business development.

**What it’s all about**:
In the first 90 days, you’ll take part in a robust training program that will get you acquainted with HearCANADA’s policies, procedures, and how our centres operate. This training will be blended, offering both in-person and virtual learning.

In the next 90 days, the focus will be on developing brand awareness and building community relationships in the local region with support from a dedicated marketing team.

In an ongoing capacity once the clinic is open, you will support the day-to-day operations of the centre by delivering Best-in-Class customer service with the ability to match the client’s individual needs with our products and/or services.

**What’s in it for you**:

- Attractive compensation package including a generous hourly rate along with significant bonus/profit-sharing opportunities
- Employer-funded benefits that start on your first day
- RRSP program with employer-matching
- Additional health & wellness benefits
- Education assistance program and ongoing mentorship/professional development opportunities
- A culture that promotes inclusivity and a shared passion in making a positive impact in our community

**What we are looking for**:

- Completion of an Ontario Secondary School Diploma or equivalent, with relevant post-secondary education as a strong asset
- An energetic, self-driven person who is excited about business development and community partnerships/marketing
- Experience in customer service, administration, and sales
- Experience in event planning, lead generation, business development a strong asset
- Excellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partners
- Proficiency with scheduling software and MS Office

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