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Primary Health Care, Practice Facilitator
2 weeks ago
**FNHA Overview**:
**About us**
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
FNHA is proud to have been named one of BC’s Top Employers for 2025. Learn more about why we were selected here.
This is a very exciting time to join our team. Thirteen new First Nations led Primary Health Care Centers are in the process of hiring and beginning operations across the province, with very diverse models of service delivery. In addition, the Oral Health team has recently joined the Primary Health Care program, and the Virtual Services program is at the beginning stages of implementing team based care in a virtual environment. A creative, flexible person with experience and expertise in primary care change management will find this a very exciting role.
**Title**: Primary Health Care Practice Facilitator
**Salary**: $86,778 - $102,091 - $117,405 per year (pay range explained below)
**Contract**: Temporary - contract term until December 31, 2026
**Hours**: 37.5 hours a week, 8:30am - 4:30pm (core hours 9am-3pm Mon-Fri)
**Location**: Metro Vancouver office - Alberni office, on the ancestral Coast Salish Territories of the Musqueam, Squamish, and Tsleil-Waututh Nations. Hybrid working in line with FNHA’s flex work policy. (Onsite/Hybrid - minimum 50% in the office).
**About the role**
As Primary Health Care Practice Facilitator, you will play a critical role in driving quality improvement and change management within FNHA’s primary health care services. By leveraging collaboration, feedback, and evidence-based practices, the Facilitator enhances the delivery of culturally safe, trauma-informed care across both virtual and in-person settings, while supporting the integration of FNHA systems with provincial initiatives. This is a term role and will work with other colleagues on a Primary Health Care Implementation Supports team to support co-creation of strategies and practical implementation plans that will lead to comprehensive, team based, culturally safe primary health care models.
**About you**
To be successful in this role you will have:
**Education**
- Baccalaureate degree or associate degree in business, healthcare management or another related field.
- Change management certification required.
**Experience**:
- A minimum of 5 years of experience with change management and program implementation
- Experience in primary health care is required.
- Experience in change management with Primary Care teams is required.
- Experience with integration of provincial EMRs (preferably MOIS) into existing workflows would be an asset.
- Experience working with BC First Nations communities and/or organizations in an administrative or management capacity is an asset.
**Knowledge**:
- Proven skill in facilitating quality improvement.
- Demonstrated skills in initiating and managing change when rolling out new programs and changes to teams.
- Ability to be flexible, adaptable and thrive in a dynamic, evolving environment.
- Advanced understanding and interpretation of data reports and the ability to translate data into valuable practice level QI projects.
- Strong oral, presentation, and written communication skills
**Please refer to Job Specification section of the Job Description for more details.**
You may have experience in; Health Care Consultant, Health Promotion Specialist, Clinical Education Coordinator.
**Working at FNHA**
As a member of the team, you will have access to a wide range of employee benefits, including:
- Municipal Pension plan with an employer contribution of 9.31% (after 3 if full time perm/6 if full time term months)
- 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
- Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
- And more
**The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis.**
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.
The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.
Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.
The top 10% of the
