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Warranty Coordinator

3 hours ago

Calgary, Canada Modine Manufacturing Company Full time

**Position Description**:
The warranty coordinator processes warranty claims by reviewing documentation, ensuring compliance with policies, and collaborating with customers, technicians, and vendors to resolve issues. Key duties include scheduling service appointments, managing warranty documentation and parts inventory, communicating warranty terms, and tracking claim status to ensure customer satisfaction and efficient operations.

**Key Responsibilities**:

- Review and process warranty claims, ensuring compliance with program guidelines.
- Track and maintain warranty data for all products.
- Coordinate with vendors, suppliers, and customers to resolve warranty issues.
- Ensure timely and accurate communication of warranty information to customers.
- Collaborate with other departments to improve product reliability and reduce warranty costs.

**Required Education & Qualifications**:

- Bachelor's degree in business or a related field.
- Prior experience in warranty administration or related field.
- Strong analytical and problem-solving skills.
- Excellent communication and customer service skills.

Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Modine provides a competitive benefit package, which could include paid vacation, short term disability, 401(k), health, dental, vision, life insurance, flex spending benefits, tuition reimbursement, Health Savings Account and much more. Human Resources will provide more detail upon your hiring.