Reporting Analyst, Revenue Operations

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience - and deliver improved retention, engagement, satisfaction, and results for learners of all ages - in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns - and by doing so, we will help improve human potential globally.

**Job Summary**:
The Reporting Analyst, Revenue Operations will be responsible for the design, build, iteration, and maintenance of major and minor Reporting & Analytics initiatives for Sales and Sales Support teams for the purpose of driving data insights for business decisions. Contributions in this role will directly impact major strategic Sales, Customer Success, and Marketing efforts including sales bookings and pipeline forecasts, sales capacity plans, Ideal Customer Profile analysis, annual planning and target setting, churn and retention forecasting, and marketing initiatives ROI. The role will also provide the opportunity to work cross-functionally with Sales, Marketing, Customer Success and other Revenue org support teams.

**How You Will Make an Impact**:

- **Data Visualization**: Collaborate with cross-functional teams to build meaningful and insightful dashboards that effectively communicate business metrics and attainment against targets. Be able to tell a story with data in such a way that the story is digestible to all levels of business (e.g., be able to think like an executive to display insightful executive summaries of key business metrics).
- **Continuous Improvement**:Iterate and improve dashboards when necessary. Work with the Senior Reporting Analyst to build feedback loops and requirements gathering cadences with Sales Leaders and Front Line Managers to ensure that dashboards are always up-to-date with target metrics and relevant insights. Also work with the Senior Reporting Analyst to build and manage a formal Change Management structure to communicate changes and updates to existing dashboards and reports.
- **Issue and Risk Identification**:Be proactive in flagging possible data issues. Work with the Senior Reporting Analyst to build and manage a review and maintenance cadence for all dashboards. Work with the IT Data Services team to build a review and maintenance cadence for the OI Warehouse. Be obsessive about ensuring data accuracy with all dashboards.
- **Board Reporting**: Work with senior leadership and Senior Reporting Analyst to provide data points and content for board reports. Be able to tell the story behind the data and provide commentary to account for data anomalies and trends.
- **Annual Planning**: Build and maintain complex forecasting and planning models based on historical and current data that help to set targets and KPIs for yearly planning for sales and marketing groups.

**What You Will Bring to the Role**:
**Experience**:

- 3+ years experience in a Revenue Operations or Sales Operations role.
- Extensive experience with PowerBI, SQL, and data visualization tools and techniques
- Knowledge of and familiarity with other analytics tools preferred but not required (I.e., Tableau, Google Analytics, etc.)
- Demonstrated experience in creating Executive-level and deep dive dashboards from a single data warehouse
- Experience and comfortability with presenting and communicating with all levels of business
- Demonstrated experience with Sales, Capacity, and Commission planning and modelling

Key Skills and Competencies:

- Strong written and verbal communication skills
- Knowledge and understanding of Sales and Marketing cycles and metrics preferred
- Relentless attention to detail
- Diplomacy and influence to talk through compromise but also be able to influence outcomes where your expertise should take precedence
- Critical thinking and analytical skills to tell the story behind the data and make recommendations
- Adaptable to changing processes, demands and priorities
- Organization and time management to prioritize and manage project plans

**Education Recommendations**:

- A bachelor's degree in computer science or related field or equivalent experience
- Base Salary Range- $70,000—$86,000 CAD**Why we're awesome**:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud