Analyst, Reporting

Job ID : 6592
Category : Personal Insurance
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Kitchener, Canada

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

As part of the PI Platform team, you will be a key resource providing visibility of key regulatory and risk impacting events. Working with our risk and governance teams, you will ensure critical risk and regulatory items are appropriately identified and tracked. You will drive the successful implementation of issue resolutions and manage the required cleanup activities. Utilizing your experiences and the knowledge gained throughout this role, you will be continuously striving to identify improvement opportunities.

**What can you expect from this role?**
- Reviewing incidents/defects with a regulatory lens you will look for and classify issue that require regulatory reporting. Be a driving force to ensure all cleanup activities are completed. Work with the resolver and front-line teams to manage and track the issue resolution and cleanup activities. Track of time taken for cleanup activities
- Provide consistent updates on existing items. Ensure visibility of key issues/concerns are escalated. Create and deliver key indicators on the status of outstanding items. Work closely with TS and Risk teams to populate PI KRIs results
- Collaborate closely with the similar functions in the other lines of business to continuously improve the reporting capabilities and processes. Identify additional opportunities and trends to continually add value to the reporting capabilities and functionality. Ensure reporting is current with regulatory requirements

**What you bring to the role?**
- University Degree or College Diploma
- P&C Insurance Industry experience.
- Strong business acumen, with a proven ability to effectively communicate and explain business impacts and issues/implications to various stakeholders.
- Knowledge of broker models and technology is an asset
- Collaborative with the ability to manage many diverse partners and stakeholders, strong verbal and written communication skills, ability to manage to tight timelines across multiple initiatives. Results and outcomes driven.
- Comfortable working directly with business and technology leaders at all levels, actively participating in discussions on strategies, innovative and ideation.

**Go ahead and expect a lot — you deserve it, and we’ve got it**:

- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Background checks**
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid