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Manager, Revenue and Billing Operations

2 weeks ago

Kitchener, Canada Avidbots Full time

**About Avidbots**:
At Avidbots, we believe in solving real world problems with autonomous robotics solutions. Our current product, Neo, is a fully autonomous floor scrubbing robot deployed and trusted by the world’s leading facilities and building services companies
- and we aren’t stopping there We are dedicated to continuously innovate, both on our current product and developing new solutions. Headquartered in Kitchener, ON, Canada and Chicago USA, Avidbots is a rapidly growing technology company, recognized as a Great Place to Work and one of Deloitte's Fast 500. Take a look at what Neo can do

**About this role**:
This role will work Hybrid from our Kitchener/Waterloo Headquarters.

**How you will make a difference**:

- Set the overall vision of the Order-To-Cash process and oversee all related processes and systems, develop and maintain related internal controls
- Develop cross functional strategies for the OTC process with Legal, IT, Sales Operations, Product and FP&A teams as applicable
- Build and grow a world class Revenue and Billing team
- Oversee the overall billing process, implement efficiencies where needed, relentlessly pursue billing automation to ensure billing accuracy and data completeness
- Manage the completeness, accuracy and timeliness of month-end billing and mid-month renewals
- Serve as Project Lead for Billing System implementation. Drive decisions on project implementation that support overall business strategy.
- Own accuracy and completeness of deferred revenue schedules and related effectiveness of the month-end close process
- Establish and maintain credit review process for new and existing customers
- Drive customer collections process to maintain cash flows; develop and maintain an effective escalation process
- Create and maintain periodic collection metrics and hold team accountable for high level of collection efforts
- Design and implement policies, standard operating procedures across revenue recognition, billing and collection activities

**Key requirements and experience**:

- 5+ years related accounting experience in either a corporate, consulting or financial audit capacity
- 3+ years direct employee management
- Experience in the technology industry and hardware, service and software-related billing operations
- High level of experience with systems implementation and data automation
- Experience with Epicor, Salesforce CPQ and data analytics software like Tableau
- Ability to effectively operate in a fast-paced unstructured team environment
- Exceptional communication and project management skills

Avidbots is an equal opportunity employer committed to building a diverse workforce. As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. We offer a professional working environment and culture and believe that work/ life balance is critical to ensure the happiness/well-being of our people.

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